Pharmacy Assistant

Shoppers Drug Mart; Brockville; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading pharmacy chain in Brockville is seeking a Pharmacy Assistant to enhance customer service and assist in prescription management. The role requires a High School Diploma and preferably a diploma from a Pharmacy Assistant credited course, with previous pharmacy experience being a plus. Key responsibilities include greeting customers, managing prescription orders, and ensuring adherence to pharmacy standards. The position offers an hourly wage starting at $17.60 and supports a customer-centric atmosphere with a focus on efficiency and compliance.

Benefits

Purchase discount program

Flexible and varied schedules

Competitive pay

Online learning through Academy

Qualifications

• High School Diploma required.
• Diploma from a Pharmacy Assistant credited course preferred.
• Previous Pharmacy Experience preferred.

Responsibilities

• Greet customers promptly and gather prescription information.
• Perform duties according to Role Assignment Schedule.
• Refer clinical inquiries to the pharmacist.
• Accurately file completed documentation.

Skills

Effective organizational skills

Ability to multi-task

Problem-solving skills

Strong attention to detail

Education

High School Diploma

Diploma from a Pharmacy Assistant credited course

Job description

Overview

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

Why this role is important?

Summary: To assist with the technical functions of dispensing prescriptions, assist as appropriate in the delivery of pharmacy services and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely, and pleasant service to customers.

Duties & Responsibilities

• Customer Service
• Greet customer promptly and gather prescription information according to Standards
• Perform duties in priority according to Role assigned on Role Assignment Schedule
• Refer to the pharmacist all clinical inquiries
• Set realistic customer expectations as to wait times
• Locate and cash out prescriptions and any ancillary items
• Ensure customers requiring counseling are referred to the Pharmacist
• Maintain and control the cash register in the dispensary
• Adhere to all confidentiality and privacy requirements

Administration

• Receive new and repeat prescription orders in accordance with Standard Operating Procedures
• Prepare and submit orders with the exception, of controlled drugs and narcotics
• Adjudicate third party billing, online and manage manual Third-Party Accounts
• Answer telephone and refer to a pharmacist when necessary
• Manage incoming faxes according to Pharmacy Standards of Practice
• Assist pharmacist in coordinating call backs
• Accurately file completed documentation as per Pharmacy Standards of Practice

Prescription Workflow

• Assist in prescription preparation to company's standards and professional services
• Data entry for new prescriptions, and managing refill request processing
• Select medications to fill prescriptions according to Pharmacy Standards of Practice
• Efficiently count or measure, package, and label prescriptions, as per Pharmacy Standards
• Accurately enter and maintain appropriate data within the applicable Pharmacy systems

Skills & Qualifications

• High School Diploma
• Diploma from a Pharmacy Assistant credited course preferred
• Previous Pharmacy Experience preferred
• Effective organizational skills, ability to multi task
• Problem Solving Skills
• Strong attention to detail

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Why work in a Shoppers Drug Mart store?

Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your patients, co-workers, customers and community.

Accommodation is available upon request for applicants and colleagues with disabilities. Hiring range: $17.60 per hour. This posting is for a newly created position. The Company uses artificial intelligence for screening, assessing and/or selecting applicants for this position.

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