Personal Support Worker-Respite

St. Joseph's Home Care; Guelph; On-site; CAD 40,000 - 55,000; Full time

Job summary

A health care organization in Ontario is seeking Personal Support Workers to provide quality care to clients post-hospital discharge. The ideal candidate must have a PSW Certificate and a compassionate approach. Responsibilities include assisting with personal care, medication reminders, and supporting daily activities to ensure client well-being. Previous experience with Dementia care and in home care settings is preferred.

Qualifications

• 1-3 years PSW experience preferred.
• Current First Aid and/or CPR Certificate preferred.
• Experience with Dementia Care preferred.

Responsibilities

• Assisting clients with personal care activities.
• Supporting daily housekeeping activities.
• Performing safety wellness checks and medication reminders.

Skills

Compassionate care

Communication skills

Teamwork

Education

PSW Certificate

Job description

POSITION SUMMARY

The Personal Support Workers – Hospital at Home Waterloo Wellington Program (PSW-HHWW) enhance the quality of life of SJHC clients by providing quality and compassionate care in the form of personal care assistance, medication reminders, physical and cognitive support and home keeping assistance. PSW-HHWW significantly assists in enabling individuals to live in a safe and healthy manner after being discharged from hospital, and provides support with the Daily Activities of Living.

The PSW-HHWW works cooperatively with the program Director, Managers, Clinical Educators, Program Assistants and other multi discipline care givers in providing quality client-centered care. PSW-HHWW adheres to daily care schedules and overall care plans.

Clients have recently been discharged from hospital and require more support in the daily management of their own care needs, as well as with the daily living activities, for a short period of time. In some instances, the PSW may have enhanced learning and Skills Transfer opportunities in order to provide care to a certain client population.

CORE DUTIES AND RESPONSIBILITIES

• Assisting clients with daily personal care activities, in keeping with their individual care plan: bathing; dressing/undressing; personal hair care; shaving/grooming; mouth care; preventative skin care; bathroom activities; feeding; other personal hygiene tasks
• Assisting clients with daily housekeeping activities, in keeping with their individual care plan: light apartment housekeeping (sweeping, tidying, dishes etc.); laundry services; light meal preparation / safe food handling
• Assisting clients in daily activities which maintain adequate levels of mental/physical health and safety, in keeping with their individual care plan: performing safety wellness checks; medication reminders/medication administration; assisting in the client’s use of medical devices; living area visual scans; engaging clients in positive/social conversations; encouraging clients to direct and/or participate in their own care; assisting clients with general mobility needs (walking, movement, positioning, fine motor movements) in and around their home; encouraging participation in social and/or recreational activities; encouraging positive life skills; assisting with basic range of motion exercises where required by the care plan; may be trained for additional work tasks within scope of practice (e.g. peritoneal dialysis, hemodialysis); demonstrating sensitivity and respect to clients who may be experiencing cognitive, physical, and/or mental health challenges; providing emotional and social support to both clients and their family members; demonstrating a positive attitude and approach towards clients as unique individuals
• Performs daily work in keeping with the established program procedures, processes and expectations: responds to client’s needs in a safe and timely manner; observes and records client information/comments/issues/behaviours/changes in the client’s chart; follows daily client care schedules as determined by the program Director; maintains a clean and organized work environment; reports critical client care information/issues to program Director right away; understands and follows individual client care plans, seeks clarification from Director where care plan is unclear; participates in team/group meetings; other duties as requested or required

CORE COMPENTENCIES

• Regularly demonstrates our mission, vision and values: support compassionate care, faith and diversity; deliver quality care, pursue and share knowledge, respect diversity, remain faithful; commit to working everyday with dignity, respect, service, justice, responsibility and enquiry
• Ability to work cooperatively with others; sharing expertise and drawing on the expertise of others
• Actively promotes a healthy, supportive and inclusive work environment
• Proactively contributes to initiatives, supporting and encouraging positive change
• Ability to demonstrate effective decision making
• Skilled at thinking about creative solutions to everyday problems
• Solid team-based approach to everyday work activities
• Good communication skills both verbal and written, with an excellent customer service mindset
• Positive and professional, with a “can do” attitude
• Willingness to regularly go the extra mile and actively support co-workers
• Ability to follow direction and listen to instruction
• Proven ability to be detailed oriented
• Maintaining ongoing compliance to corporate policies and procedures, health and safety regulations, and relevant external standards
• Participating in both internal and external training requirements
• Participating in quality improvement initiatives
• Maintaining the privacy and confidentiality of all personal health records (including both client and personal), and following all the privacy and confidentiality requirements of any and all electronic medical record systems used (including but not limited to Procura and HPG)

QUALIFICATIONS

• PSW Certificate from an accredited training institution, required
• 1-3 years PSW experience, preferred
• Member of the PSW Registry where required by SJHC contract, preferred
• Current First Aid and/or CPR Certificate, preferred
• Training in gentle persuasive / non-violent crisis prevention, an asset
• Training and previous work experience in Medication Reminders, preferred
• Previous experience with respite care, required
• Previous experience with Dementia Care and Dementia clients, preferred
• Previous experience working in a community or home care setting, preferred
• Registration with HSCPOA, an asset but not required
• Ontario Driver’s License and vehicle, required