Personal Lines Account Manager, Retail

019981 Hub International Ontario ULC; Sarnia; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading insurance brokerage in Sarnia is seeking an Account Manager for Personal Lines Insurance to manage a portfolio, deliver tailored solutions, and foster client loyalty. The ideal candidate has proven experience in personal insurance, strong communication skills, and is ready to embrace a people-first culture. This role provides a competitive compensation package and opportunities for professional growth.

Benefits

Competitive compensation package

Flexible working arrangements

Comprehensive benefits package

Professional growth opportunities

Industry support for licenses

Exclusive discounts on events and travel

Qualifications

• Proficient in managing personal lines portfolio.
• Able to analyze risk and optimize coverage.
• Experience in building long-term client relationships.

Responsibilities

• Manage a personal lines portfolio with expert advice.
• Deliver comprehensive insurance support.
• Build client loyalty and long-term relationships.

Skills

Client-first mindset

Sales or service experience

Strong communication skills

Organizational skills

Tech-savvy

Education

RIBO License

CAIB or CIP designations

Job description

Overview

Join HUB as an Account Manager, Personal Lines Insurance

Are you passionate about building relationships, delivering tailored insurance solutions, and making a real impact for clients? HUB International is seeking a Personal Insurance Account Manager to join our high-performing team. You’ll take ownership of an established book of business, backed by a supportive leadership team and a collaborative, people-first culture.

This is your chance to grow your career with a trusted industry leader, while doing work that truly matters to the clients you serve.

What You’ll Do

• Lead with Confidence: Manage a personal lines portfolio, providing expert advice and solutions that reflect each client’s unique needs
• Quote, Sell & Serve: Deliver full-service insurance support—quoting, servicing, and selling home, auto, and specialty products with precision and care
• Build Client Loyalty: Go beyond expectations to create meaningful, long-term client relationships grounded in trust and value
• Underwrite Smart: Analyze risk and pricing strategies to optimize coverage and ensure protection that’s both effective and competitive
• Collaborate & Grow: Thrive in a team-oriented environment that prioritizes mentorship, learning, and shared success
• Contribute & Innovate: Bring forward ideas to enhance service delivery and contribute to a strong, evolving team

Qualifications

• A client-first mindset and natural ability to build rapport and foster loyalty
• Proven sales or service experience, ideally in personal insurance
• Strong verbal and written communication skills, with a professional and approachable tone
• Solid organizational and time management skills — you know how to prioritize and deliver
• Tech-savvy and quick to learn new systems and platforms
• RIBO Licensed (or ready to obtain it quickly)
• Designations like CAIB or CIP are assets and show your dedication to the craft

Advancement and Benefits

• Elevate Your Career with HUB International: Choosing HUB International means aligning your career with a premier insurance brokerage. Our expansive network, powered by over 20,000 dedicated professionals across 500 offices in North America, sets the stage for an enriching career that promises both stability and remarkable growth opportunities.
• Recognized Rewards: Thrive in a supportive environment that values your contributions with a competitive compensation package, including incentives, bonuses, and additional earning opportunities.
• Work-Life Balance: Take advantage of flexible working arrangements and generous time-off policies that adapt to your needs and lifestyle.
• Comprehensive Benefits: Access a robust benefits package, including company-matched RRSPs, designed to support you and your family.
• Professional Growth: Advance your career with HUB-sponsored training programs, tuition reimbursement, and other development opportunities tailored to help you succeed.
• Industry Support: Benefit from reimbursements for professional licensing and membership fees, reflecting our investment in your expertise.
• Exclusive Perks: Enjoy special discounts on events, travel, accommodations, and personal home & auto insurance, making your HUB experience even more rewarding

Culture and Belonging

At HUB International, we are dedicated to fostering a culture where everyone feels a sense of belonging. We value the unique experiences and perspectives that each team member brings, creating an environment where all voices are welcomed and respected. If you require assistance or accommodation at any stage of the recruitment process, we encourage you to let us know—we’re here to support you. At HUB, building an inclusive workplace isn’t just part of what we do—it’s at the heart of who we are.

Service

At HUB International, service defines who we are. This dedication extends not only to our clients but also to our employees and the communities we’re proud to support. Our regional offices are actively engaged in local initiatives, reflecting our commitment to giving back and making a meaningful difference.

When you join HUB, you’ll find more than just a career—you’ll become part of a team where your skills are valued, your growth is encouraged, and your contributions have a lasting impact.

LI-hybrid

Department: Account Management & Service

Required Experience: 1-2 years of relevant experience

Required Travel: Up to 25%

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