Personal Insurance Account Manager, Retail

HUB International; Brantford; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading insurance firm is seeking an Account Manager for Personal Lines Insurance in Brantford, Ontario. The successful candidate will manage a personal lines portfolio, provide exceptional client service, and build lasting relationships. Strong communication and organizational skills, along with a commitment to client satisfaction, are essential. The role offers competitive compensation, flexibility, and opportunities for professional growth.

Benefits

Competitive compensation package

Flexible working arrangements

Comprehensive benefits package

Professional growth opportunities

Industry support for licensing fees

Qualifications

• Strong ability to build rapport and foster client loyalty.
• Proven experience in personal insurance sales or service.
• Excellent communication and organizational skills.

Responsibilities

• Manage a personal lines portfolio, providing tailored advice.
• Deliver full-service insurance support—quoting, servicing, and selling.
• Build long-term client relationships grounded in trust.

Skills

Client-first mindset

Sales or service experience

Verbal communication skills

Written communication skills

Organizational skills

Time management skills

Tech-savvy

Education

RIBO License

Designations CAIB or CIP

Job description

Overview

Join HUB as an Account Manager, Personal Lines Insurance

Are you passionate about building relationships, delivering tailored insurance solutions, and making a real impact for clients? HUB International is seeking a Personal Insurance Account Manager to join our high-performing team. You’ll take ownership of an established book of business, backed by a supportive leadership team and a collaborative, people-first culture.

This is your chance to grow your career with a trusted industry leader, while doing work that truly matters to the clients you serve.

Responsibilities

• Lead with Confidence: Manage a personal lines portfolio, providing expert advice and solutions that reflect each client’s unique needs.
• Quote, Sell & Serve: Deliver full-service insurance support—quoting, servicing, and selling home, auto, and specialty products with precision and care.
• Build Client Loyalty: Go beyond expectations to create meaningful, long-term client relationships grounded in trust and value.
• Underwrite Smart: Analyze risk and pricing strategies to optimize coverage and ensure protection that’s both effective and competitive.
• Collaborate & Grow: Thrive in a team-oriented environment that prioritizes mentorship, learning, and shared success.
• Contribute & Innovate: Bring forward ideas to enhance service delivery and contribute to a strong, evolving team.

Qualifications

• A client-first mindset and natural ability to build rapport and foster loyalty.
• Proven sales or service experience, ideally in personal insurance.
• Strong verbal and written communication skills, with a professional and approachable tone.
• Solid organizational and time management skills—you know how to prioritize and deliver.
• Tech-savvy and quick to learn new systems and platforms.
• RIBO Licensed (or ready to obtain it quickly).
• Designations like CAIB or CIP are assets and show your dedication to the craft.

Advancement & Benefits

• Advancement & Rewards: Competitive compensation package, including incentives, bonuses, and additional earning opportunities.
• Work-Life Balance: Flexible working arrangements and generous time-off policies.
• Comprehensive Benefits: Robust benefits package, including company-matched RRSPs.
• Professional Growth: HUB-sponsored training programs, tuition reimbursement, and other development opportunities.
• Industry Support: Reimbursements for professional licensing and membership fees.
• Exclusive Perks: Discounts on events, travel, accommodations, and personal home & auto insurance.

Culture & Accessibility

We are dedicated to fostering a culture of belonging and inclusion. If you require assistance or accommodation at any stage of the recruitment process, let us know—we’re here to support you. For accessibility or accommodation requests, contact [e-mail].

Service: Our Ethos

Service defines who we are, extending to clients, employees, and communities we support. Our regional offices are actively engaged in local initiatives, reflecting our commitment to giving back.

When you join HUB, you’ll find more than just a career—you’ll become part of a team where your skills are valued, your growth is encouraged, and your contributions have a lasting impact.

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