Parts Technician

J.D. Irving, Limited; Dieppe; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading parts supplier in Dieppe is looking for a Parts Technician to join their team. The ideal candidate will excel in customer service and have a high attention to detail. Responsibilities include greeting customers, managing inventory, processing orders, and maintaining accurate records. The role offers competitive wages, bonuses, and extensive benefits including health and retirement plans. Bilingualism and previous parts experience are assets. A commitment to excellent service and teamwork is essential.

Benefits

Competitive wages

Quarterly bonus

Registered retirement savings plan

Health, dental, vision and prescription benefits

Life and disability insurance

Paid vacation and sick time

Fitness reimbursement program

Paid training

Uniform allowance program

Employee recognition program

Company discounts

Excellent training opportunities

Qualifications

• 1-2 years of experience in a parts role desired.
• Truck industry experience preferred.
• Ability to work both day and evening shift considered an asset.

Responsibilities

• Greet customers via drop-ins or phone.
• Provide timely responses to customer inquiries.
• Maintain records of orders and parts supplies on hand.

Skills

Excellent customer service skills

High attention to detail

Knowledge of MS Office suite

Bilingualism

Tools

ADP/CDK

Job description

We are currently seeking qualified candidates for the position of Parts Technician for our Dieppe location. The successful candidate will need to be an enthusiastic, highly motivated individual who is willing to work as part of a team to provide excellent customer service.

Benefits

• Competitive Wages
• Quarterly bonus
• Registered retirement savings plan with company match
• Health, dental, vision and prescription benefits
• Life insurance and disability benefits
• Maternity leave top up program
• Paid vacation and paid sick time
• Fitness reimbursement program
• Paid training
• Uniform allowance program
• Employee recognition program
• Company discounts
• Excellent training opportunities

Qualifications

• Possess excellent customer service skills
• High attention to detail
• Knowledge of MS Office suite, ADP/CDK or other shop software considered an asset
• Truck industry experience preferred.
• Bilingualism would be an asset
• Previous experience of 1 -2 years in a parts role desired
• Ability to work both day and evening shift considered an asset

Responsibilities

• Greet customers via drop-ins or phone
• Provide timely responses to customer inquiries
• Obtain purchase orders, provide estimates and seek/provide parts ETA
• Sale cash transactions
• Charge Parts to RO accurately and with complete information
• Update RO with accurate parts ETA
• Alert Service when parts arrive
• Maintain records of orders and the amount, typeand location of parts and supplies on hand using manual or computerized inventory system
• Seekalternate sources for out-of-stock items
• Inventory management
• Participate in annual or cyclical inventory counts
• Contribute and participate in all 5S initiatives