Partnerships Success Manager

nesto; Canada; Remote; CAD 60,000 - 80,000; Full time

Job summary

A leading mortgage technology firm in Canada seeks a Partnerships Success Manager to manage digital partnerships throughout their lifecycle. This role requires experience in partnerships and project management, particularly in the fintech sector. Ideal candidates will have strong skills in stakeholder alignment and technical integration processes. The position offers competitive benefits including a generous time-off policy and a premium health plan.

Benefits

Exclusive employee mortgage rates

Generous time-off policy

Premium health benefits

Annual health and wellness budget

Dog-friendly office

Qualifications

• 3-5 years of experience in partnerships or technical account management.
• Experience in fintech, lending, or tech platforms.
• Excellent project management skills.

Responsibilities

• Translate partnership deals into execution plans.
• Project manage implementation timelines and risks.
• Analyze onboarding funnel data to optimize conversion.

Skills

Project management

Partnerships management

Stakeholder alignment

Business and technical translation

Tools

Jira

Job description

Our mission is to provide a positive, empowering, and transparent property financing experience that is simple from start to finish. Our team consists of skilled technology experts, caring mortgage specialists, and a diverse marketing team, all working together to lead change in the mortgage industry.

About the role

We're looking for a Partnerships Success Manager to lead the complete lifecycle of our digital and embedded partnerships. This includes everything from finding new opportunities and executing integrations to optimizing their long-term performance.

You'll be responsible for sourcing new digital distribution partners, building the business case for them, and then leading the post deal execution. This means you will ensure each partnership goes live, delivers results, and continues to grow.

This is a cross functional role that combines business development, technical project management, and partner success. You'll work closely with Product, Tech, Marketing, and Legal to launch high impact partnerships and keep them growing.

What you\'ll be doing

• Translate partnership deals into execution plans, working closely with Product, Tech, and Legal teams.
• Scope integration requirements with partners: API access, white-label flows, co-branded journeys, etc.
• Be the point person for technical onboarding, ensuring both sides are aligned on timelines, deliverables, and success metrics.
• Project manage implementation timelines, risks, and stakeholder updates across multiple functions.
• Collaborate with internal teams (Compliance, Sales, Marketing) to ensure readiness for launch.
• Own partner performance, analyzing onboarding funnel data and taking action to optimize conversion.
• Develop and maintain dashboards, KPIs, and performance reviews to track key metrics across each partnership.
• Identify opportunities to optimize and grow partnerships post-launch: new features, product enhancements, workflow changes, etc.
• Act as the internal advocate for partners, influencing roadmap priorities and process improvements to unlock greater value.

Who we\'re looking for

• 3-5 years of experience in partnerships, product operations, technical account management, or similar roles.
• Experience in fintech, lending, financial services, or tech platform environments.
• Excellent project management skills: you thrive on making things happen across teams.
• Comfortable translating between business and technical stakeholders.
• A bias for clarity, ownership, and thoughtful execution.

Nice to have

• Experience working in or alongside mortgage or consumer lending businesses.
• Familiarity with Jira, and product documentation platforms.
• Exposure to embedded finance or platform partnership models.

What we offer

• Contribute directly to shaping the experience that modernizes the Canadian mortgage industry.
• Take advantage of nesto\'s employee mortgage program that provides our employees with the best, exclusive, preferred low rates.
• Benefit from a generous time-off policy including 4 weeks vacation per year.
• Enjoy a premium benefits plan fully paid by nesto, including a top-class insurance plan and unlimited access to telemedicine and mental health service, for you and your family from day 1.
• Access to an annual health and wellness budget.
• We own beautiful offices in downtown Montreal (Peel Station) and our spaces are dog-friendly.

Diversity & Inclusion

At nesto, we believe that creativity and collaboration are the result of a diverse team. We are committed to fostering a culture of diversity, equity, inclusion, and belonging, and we strongly encourage women, people of color, LGBTQIA+ individuals, and individuals with disabilities to apply. We are committed to creating a workplace that is inclusive and welcoming to all.