Partner Success Architect

Global Payments; Remote; CAD 70,000 - 95,000; Full time

Job summary

A global payment solutions provider is seeking a candidate with at least 3 years of experience in the payments industry for a role focused on Partner onboarding and project management. Responsibilities include consulting with Partners, providing recommendations, and educating them on system functionalities. Ideal candidates will possess excellent communication skills and the ability to resolve complex issues independently. Bilingual French and English is considered an asset.

Qualifications

• Minimum 3 Years Related Experience in the payments industry.
• Experience in Partner onboarding implementations or project management.
• Strong verbal and written communication skills.
• Ability to work independently and manage complex issues.

Responsibilities

• Ensure Partner success by driving project requirements and supporting new business.
• Consult with Partners to create unique processing configurations.
• Advise on discrepancies and mentor junior analysts.
• Provide recommendations and guidance for internal field decision mapping.
• Conduct complex data analysis and provide solutions.
• Educate Partners on system functionality and gather requirements.

Skills

Communication Skills

Problem Solving

Knowledge of Payments Industry

Bilingual French and English

Job description

A global payment solutions provider is seeking a candidate with at least 3 years of experience in the payments industry for a role focused on Partner onboarding and project management. Responsibilities include consulting with Partners, providing recommendations, and educating them on system functionalities. Ideal candidates will possess excellent communication skills and the ability to resolve complex issues independently. Bilingual French and English is considered an asset.