Part time | Product Care Specialist (Mobile Klinik) | Markville Shopping Centre

Intello Technologies Inc.; Markham; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading technology services firm in Markham is seeking individuals to provide exceptional customer service and leverage technology solutions to enhance lives. The role offers competitive base pay ranging from $17 to $21 hourly, alongside uncapped commission potential. Applicants are expected to exhibit strong communication skills, flexibility in a fast-paced environment, and a passion for innovation and customer advocacy. The company celebrates diversity and provides comprehensive support for team members.

Benefits

Medical, vision, and dental benefits

Flexible scheduling

Paid training

Maternity and parental leave top-ups

Qualifications

• Strong communication skills and ability to engage with customers.
• Ability to work in a fast-paced and flexible environment.
• Willingness to participate in continuous learning and training.

Responsibilities

• Provide excellent customer service in-store, over phone, and messaging.
• Offer repair and replacement estimates to customers.
• Collaborate with a high-performance team to meet goals.

Skills

Customer service

Technology solutions

Flexibility

Job description

Description

Location: Markham, ON, CA, L3R 4M9

What does it mean to join Mobile Klinik powered by TELUS?

• Our goal is to provide Canadians with an excellent experience
• We are passionate about people - our customers, our communities, and our team
• We work tirelessly in our stores to provide best in class service to our customers, and in our communities to enrich the lives of Canadians with all acts of kindness - big and small

What’s in it for you?

• Uncapped commission so your earning potential is limitless (monthly payout)
• Discounts on the coolest & newest wireless technology here at TELUS
• Team Member-led Resource Groups (TRG) support team members who identify as women, Indigenous, individuals of varying abilities, newcomers, Black and LGBTQ2+ or are an ally
• Flexible & customizable medical, vision and dental benefits that include massage therapy and $5000 for mental health support
• Maternity and parental leave top‑ups, fertility treatment coverage, and gender affirmation coverage
• We provide paid training to ensure your success
• And so much more

Responsibilities

• Be part of a high performing team where your contributions are measured and recognized
• Create solutions for our customers by using the power of technology to improve their lives
• Work in a fast paced environment, where every day is different
• Engage with prospective and current customers in store, by phone and messaging
• Provide repair and replacement estimates for the customer

Working hours and locations

• Opportunity to work with all of our brands
• Work a flexible schedule, which includes evenings and weekends
• Hours vary by location and time of year
• Shift coverage at nearby locations

What you can expect after you apply

• Our recruitment process consists of a multi-layered approach during which we are happy to provide accommodations as needed

Base Hourly Pay:$17 - $21
Bonus Pay:Individual commissions

Please note that the compensation shown in the job posting is effective April 2025 and may be subject to change. Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience.

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

With TELUS, you're part of something bigger. Using our technology for good, we help make our world a better place by making healthcare more accessible, creating a safer food supply, giving back to our communities and connecting Canadians in need to what matters most.

We are honoured to be recognized

Team TELUS at a glance

1.4M
Days volunteered in our communities

$1.3
Billion contributed to charitable and community organizations since 2000

15.2
Million customer connections

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.