Part Time Customer Care Associate

Leons; Sault Ste. Marie; On-site; CAD 30,000 - 60,000; Part time

Job summary

A retail company in Sault Ste. Marie is seeking a part-time Customer Care Associate focused on delivering excellent customer service. Responsibilities include maintaining customer accounts and responding to inquiries. Ideal candidates possess strong communication and organizational skills. The role offers ongoing training, a dynamic work environment, and employee discounts.

Benefits

Ongoing training and development

Employee discount program

Profit sharing

Qualifications

• Ability to communicate clearly, both written and orally.
• Strong problem-solving and analytical skills.
• Ability to work collaboratively with fellow colleagues.

Responsibilities

• Complete daily reports and maintain customer accounts.
• Respond promptly to customer inquiries.
• Assist customers with after sales service.

Skills

Clear communication

Friendly personality

Problem-solving skills

Organizational skills

Professional interaction

Job description

Overview

Leon’s is currently hiring a part-time Customer Care Associate who is focused on delivering a world class customer service experience to our valued customers. Great customer support is a vital part of our business. As a member of our team you will be responsible for completing daily reports, maintaining customer accounts, responding promptly to customer inquiries and assisting our customers with after sales service. Our collaborative approach to our business ensures a helpful, positive environment for all and maintains the high standard of customer service excellence that has made Leon’s the envy of our competitors for over a century.

What we are looking for

• Ability to communicate clearly, both written and orally
• Fun, friendly, confident personalities
• Strong problem solving and analytical skills
• Exceptional organizational skills
• Ability to work collaboratively with fellow colleagues
• Ability to interact professionally with our customers
• Some evenings and weekends shifts required

Why Leon’s?

• On-going training and development to ensure your success
• A fast-paced, dynamic, and fun environment with a great team
• A generous employee discount program
• Profit sharing

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