Part-Time Banking: Customer Experience Associate

TD; Canada; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading financial institution in Ontario seeks a Customer Experience Associate to process financial transactions and enhance customer satisfaction. The ideal candidate will have a strong background in customer service, excellent communication skills, and the ability to work in a fast-paced environment. This role offers growth opportunities and is critical for delivering exceptional banking experiences. Candidates with a High School diploma and relevant experience are encouraged to apply.

Benefits

Competitive salary

Health and well-being benefits

Career development programs

Qualifications

• High School diploma and/or 1+ years of relevant experience.
• Strong administration, organizational, planning and time management skills.
• A dynamic communicator with established customer experience skills.

Responsibilities

• Process financial transactions like deposits and withdrawals.
• Understand customer needs to recommend specific solutions.
• Respond to and resolve customer concerns effectively.

Skills

Customer experience skills

Administration skills

Organizational skills

Communication skills

Education

High School diploma

Undergraduate degree or equivalent

Tools

MS Office (Word, Excel, Outlook)

Internet

Job description

A leading financial institution in Ontario seeks a Customer Experience Associate to process financial transactions and enhance customer satisfaction. The ideal candidate will have a strong background in customer service, excellent communication skills, and the ability to work in a fast-paced environment. This role offers growth opportunities and is critical for delivering exceptional banking experiences. Candidates with a High School diploma and relevant experience are encouraged to apply.