Part-Time Assistant Manager - Level 2

Hot Topic; London; On-site; CAD 45,000 - 55,000; Full time

Job summary

A retail company in Ontario, Canada is seeking a Retail Manager to support sales goals, develop a passionate team, and enhance customer engagement. The ideal candidate has at least 1-2 years of retail management experience, strong communication skills, and a customer-first mindset. This role involves operational leadership within a dynamic retail environment.

Qualifications

• 1-2 years of retail store management experience.
• Proven track record in leading teams to success.
• Ability to manage operations such as payroll and reporting.

Responsibilities

• Support the Store Manager in achieving sales goals.
• Help recruit and develop a passionate team.
• Provide operational leadership and customer engagement.

Skills

Retail store management

Team leadership

Communication skills

Operations management

Time management

Education

High school diploma or GED

Additional degree (preferred)

Job description

Overview

At Hot Topic, we’re passionate about a few things: music, pop culture, and creating the most amazing in-store experience for our customers and employees.

Responsibilities

• Support your Store Manager in achieving the sales plan and/or comp sales goals. It’s not all about the Benjamins, but then it kind of is
• Help recruit, develop, and retain a super collaborative, passionate team to run your store alongside you
• You’re the store’s #1 fan – you’ll create buzz and customer engagement through promotion of new products, use social media platforms, and additional benefits such as BOPIS and curbside pickup
• Provide leadership around running an operationally sound business; you’ll bring the right balance of ops, delegation/autonomy, and customer-first selling practices
• Keep watch on shrink/loss prevention, payroll hours, and associate schedules
• Collaboratively communicate with retail leadership and HQ partners on trends & customer feedback
• Run sales reports and use data to help guide your strategy to hit sales targets
• You’ll merchandise the store in a compelling way, leveraging planograms as a guide, while launching all promos on time. In short, you’ll deliver the goods!
• In partnership with your Store Manager, you’ll develop your team of loyal associates that are high-performing and customer-focused

Qualifications

• At least 1-2 years of retail store management experience. If you love music and pop culture, you're in the right place!
• You’ve led teams to success and want to experience more of it. You’ll have skills to pay the bills: communication, recruiting, operations (payroll, reporting, scheduling, merchandising), and be a developer of your peeps
• You have Avenger-like skills: communication, time management, professionalism, operations, and a drive to develop your peeps
• A high school diploma or GED equivalent. If you have a degree, even better
• Roll with the punches. Retail is a fast-changing industry and you like catching curveballs thrown your way
• The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds