Ophthalmic Assistant

Winnipeg Regional Health Authority; Winnipeg; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading healthcare provider in Winnipeg is seeking a Clinical Support team member to work in the Ophthalmology Clinic. The ideal candidate will have a minimum of two years' experience in a clerical ophthalmology position, with proficiency in medical terminology. Responsibilities include assisting with various clinical tasks and providing excellent customer service to patients. Candidates must also demonstrate teamwork skills and be comfortable in a busy clinical environment. COA certification is required within one year of hire.

Qualifications

• Minimum of two years in a clerical ophthalmology position.
• Recent experience with clinical optics and ocular pharmacology.
• Excellent skills in communicating with patients.

Responsibilities

• Assist in clerical duties within the Ophthalmology Clinic.
• Prioritize multiple activities in a busy environment.
• Work collaboratively as part of an interdisciplinary team.

Skills

Excellent verbal and written communication skills

Customer service experience

Team player

Knowledge of medical terminology

Education

Grade 12

Proficiency in computer skills

COA certification or equivalent

Tools

Novari/Accuro electronic medical record systems

Job description

Department / Unit: Ophthalmology Clinic - MHC

Job Stream: Clinical Support

Union: CUPE

Anticipated Start Date: 02/02/2026

FTE: 1.00

Anticipated Shift: Days

Work Arrangement: In Person

Daily Hours Worked: 7.75

Annual Base Hours: 2015

Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a shared commitment to excellent and equitable health care.

Experience

• Minimum of two (2) years’ experience in the last five (5) years in a clerical ophthalmology position required.
• Recent experience with clinical optics, ocular motility, visual field testing, and ocular pharmacology is required.
• Experience showcase good understanding of medical terminology is required.
• Experience with physician billing is required.
• Demonstrated experience showcasing excellent verbal and written communication skills is required; including excellent customer service experience, being comfortable talking to patients to fact find and make patients feel comfortable talking to you.
• Experience with prioritizing multiple activities in a busy clinical environment is required.
• Experiencing functioning as a team player is required.

Education (Degree/Diploma/Certificate)

• Grade 12.
• Demonstrated proficiency in computer skills.
• Knowledge of Novari/Accuro electronic medical record systems is required.
• Medical terminology, especially ophthalmic terminology is required.
• Successful completion of the COA (Certified Ophthalmic Assistant) or an Ophthalmic Assistant certification (institutional or Home Study), recognized by the Joint Commission on Allied Personnel in Ophthalmology (J.C.A.H.P.O.) is required or must be attained within one year of hire.
• Cardiopulmonary Resuscitation (CPR) training requirements for this position shall be in accordance with the Employer policy.

Certification/Licensure/Registration

Not Applicable

Qualifications and Skills

• Knowledge of the English language consistent with ease of communication, both oral and written required.
• Works within MHC’s core values, philosophy, vision, CQI goals, policies and procedures.
• Ability to function as an effective member of an interdisciplinary team, including collaboration, teamwork and good communication skills.

Physical Requirements

• Physical health to meet the requirements of the position.

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.

Please note that an employee is not permitted to hold two or more positions across the WRHA legal entity that combine to equal more than 1.0 EFT. The WRHA legal entity includes Churchill Health Centre, Deer Lodge Centre, Golden West Centennial Lodge, Grace Hospital, Middlechurch Home of Winnipeg, Pan Am Clinic, River Park Gardens, Victoria General Hospital, WRHA corporate programs, and WRHA community health services.

Interviewed candidates may be called upon to participate in a skills assessment.

Any application received after the closing time will not be included in the competition.

We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.

Manitoba healthcare employers, in partnership with the Indigenous community, are committed to increasing the representation of Indigenous People within all levels of our workforce. Indigenous applicants are encouraged to apply and to voluntarily self-identify as being of Indigenous descent in their cover letter/application.