OPERATIONS SUPPORT OFFICER

City of Toronto; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

A municipal government in Toronto seeks an Operations Support Officer for the Urban Forestry Branch. You will manage purchasing activities, assist with budget analysis, and support project coordination. Candidates should have post-secondary education in Purchasing or Business Administration, alongside experience in Microsoft Suite applications and SAP finance. Strong interpersonal and problem-solving skills are essential, and knowledge of Urban Forestry is an asset. This full-time temporary position offers a dynamic work environment.

Qualifications

• Post-Secondary education in Purchasing, Business administration or discipline pertinent to the job function.
• Experience with Microsoft Suite applications including Excel, Word, PowerPoint, and Outlook.
• Strong ability to manage multiple priorities within tight time constraints.

Responsibilities

• Manage purchasing activities and process payments.
• Analyze operating budget variance and complete cost projections.
• Assist in the development of RFQs and RFPs.

Skills

Microsoft Suite applications

SAP finance

Interpersonal skills

Problem solving

Organizational skills

Education

Post-Secondary education in Purchasing or Business Administration

Tools

Maximo

Job description

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Division & Section: Environment, Climate & Forestry, Urban Forestry Operations

Work Location: Emery Yard, 27 Toryork Road, Toronto

Job Type & Duration: Full-Time Temporary (12 Month) Vacancy

Affiliation: Non-Union

Qualified List will be established to fill select as applicable, permanent and temporary positions.

Number of Positions Open: 1

Posting Period: 09-Dec-2025 to 16-Dec-2025

Reporting to the Manager, Forestry Operations, the Operations Support Officer will assist with a variety of functions for the Urban Forestry Branch.

Major Responsibilities

• Creates, manages and monitors purchasing activities such as processing payments, account reconciliation, monitoring contract values, etc.
• Maintains statistics and analyzes monthly operating budget variance, completes forecasting and detailed cost projections
• Reconciles various financial documents to ensure accuracy and prepares journal entries as required
• Assists with the development of RFQs and RFPs and completes associated reports and briefing notes
• Operates computers utilizing and manipulating a variety of software packages
• Extracts large amounts of data from corporate systems and prepares/maintains complex spreadsheets for detailed analysis and management decision making
• Assists in the development, maintenance and implementation of policies and procedures and effectively communicates changes
• Co-ordinates special projects/assignments and prepares strategies, work plans, reports, and presentations
• Ensures timely and effective production of required financial and statistical reports and prepares ad hoc reports when required
• Establishes effective working relationships with staff, internal and external clients
• Provides technical and educational training and professional development requirements to staff
• Ensures compliance with by-laws, policies and procedures
• Ability to work flexible hours and under time constraints to meet deadlines

Key Qualifications

Your application must describe your qualifications as they relate to:

• Post-Secondary education in Purchasing, Business administration or a discipline pertinent to the job function and/or equivalent combination of education and experience.
• Experience and proficiency in the use of Microsoft Suite applications (e.g. Excel, Word, Power Point and Outlook)
• Experience with SAP finance
• Experience developing and/or updating guidelines
• Experience with contract development including the preparation of procurement documents
• Experience with coordinating projects and large scale, multi-faceted process coordination.
• Experience in researching, developing/ writing reports and contract development including the preparation of procurement documents.
• Working knowledge of health and safety, human rights and labour relations legislation, corporate standards, policies and practice.
• Familiarity with related government legislation such as the Occupational Health and Safety Act; and City of Toronto Human Rights and Workplace Harassment Policy and Conflict of Interest Policy.
• Excellent interpersonal skills with the ability to establish and maintain effective working relationships with all levels of staff and external contacts.
• Excellent verbal and written communication skills with the ability to communicate and present clearly and effectively to a variety of audiences.
• Excellent interpersonal skills with the ability to establish and maintain effective working relationships with all levels of staff and external contacts.
• Strong problem solving, multi-tasking & organizational skills with a strong ability to manage multiple priorities within tight time constraints.
• Ability to work independently and cooperatively with multi-disciplinary groups and others in a team environment.
• Knowledge of Urban Forestry is an asset
• Knowledge of Maximo is an asset

A Qualified List of candidates will be established for the Operations Support Officer position in the Environment, Climate and Forestry and will be in effect for 24 months - up to two years from the date the list is created. Qualified candidates on the list may be considered when filling future permanent and temporary vacancies in this position.

Notes

• Applicants are required to demonstrate in their resumethat their qualifications match those specified in the job posting.
• If selected for a temporary position, employee's placement is conditional on the approval of his/her executive director/general manager or designate
• Temporary and fixed-term part-time non-union employees will be reassigned to this position
• In accordance with the City's Acting Assignment policy, if the posted non-union temporary position becomes permanent, it may not be reposted

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity .