Operations Manager - Utility Trucks & Equipment

Custom Truck One Source; Ayr; On-site; CAD 70,000 - 90,000; Full time

Job summary

A machinery manufacturing company in Ayr, Ontario is seeking a skilled Operations Manager to oversee the Service, Parts, and Rental departments. The ideal candidate will have management experience, a high school diploma, and knowledge of heavy equipment. This full-time position offers a competitive salary, bonuses, and a vehicle allowance, emphasizing a proactive work ethic and collaboration.

Responsibilities

• Collaborate with the Regional Vice President to set production/service goals.
• Review financial statements and KPIs to measure productivity.
• Evaluate departmental and site performance, developing improvement plans.
• Communicate effectively with managers and teams.
• Allocate budget resources for supplies and personnel.
• Lead weekly meetings to assess tasks and challenges.
• Identify training and hiring needs.
• Ensure adherence to safety best practices.
• Monitor rental efficiency for timely turnaround.
• Supervise parts operations and manage inventory.
• Support sales teams to drive revenue.

Skills

Attention to detail

Adaptability

Problem-solving

Self-sufficiency

Strong attendance

Education

High school diploma or equivalent

Professional and technical knowledge of aerial vehicles and heavy trucks

Previous management experience

Valid Driver's License

Job description

Operations Manager - Utility Trucks & Equipment

Join to apply for the Operations Manager - Utility Trucks & Equipment role at Custom Truck One Source.

Custom Truck One Source (CTOS) 127 Earl Thompson Place, Aye, ON N0B1E0

Hiring a Operations Manager with a background in Utility Trucks & Equipment or closely related business.

You will oversee the Service, Parts and Rental departments for the branch and effectively communicate with the Regional Vice President to establish production / service goals.

Overview

CTOS facility in Ayr, Ontario is a state-of-the-art production & service center spanning over 9,500 square feet.

Monday – Friday, 7:00am – 5:00pm (Saturdays and OT as needed).

Competitive Base Salary, Bonus Eligible and Vehicle Allowance

THE IDEAL CANDIDATE

You are well-versed in the heavy equipment business, possessing a passion for being a proactive part of solutions. Your high standards set an example for leaders and colleagues, emphasizing collaborative work with the utmost integrity.

Primary Responsibilities

• Collaborate with the Regional Vice President to establish production / service goals.
• Review financial statements, sales reports, activity reports, and other KPIs to measure productivity and goal achievement.
• Evaluate departmental and site performance, devising improvement plans.
• Communicate effectively with Department Managers and teams to efficiently build, service, and repair heavy equipment.
• Review and approve estimations and repair orders with the service and production team.
• Allocate budget resources for supplies, equipment, marketing, and personnel.
• Organize and lead weekly meetings to assess accomplishments, upcoming tasks, and anticipated challenges.
• Identify training and hiring needs and communicate departmental issues to Human Resources.
• Uphold and enhance the safety culture, ensuring employees adhere to safety best practices.
• Oversee Quality Control to ensure compliance with company quality standards and improve service and production processes to minimize errors.
• Monitor rental efficiency for timely turnaround and high utilization.
• Supervise parts operations, managing parts inventory and excess levels.
• Support sales teams to drive revenue.
• Ensure the facility is clean and presentable to customers and vendors.
• Participate in monthly site performance reviews.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education & Experience

• High school diploma or equivalent.
• Professional and Technical knowledge of aerial vehicles, equipment, and heavy & light-duty trucks.
• Previous management experience.
• Valid Driver’s License required.

Key Traits

• Extremely detail-oriented and accurate.
• Able to work in a fast-paced environment.
• Skillful in setting priorities and adapting to changing work priorities.
• Self-sufficient and driven.
• Punctual with a strong attendance record.
• Professional personal appearance.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Machinery Manufacturing