Operations Manager

J.D. Irving, Limited; Vaughan; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading transport company in Vaughan is looking for an Operations Manager to oversee the Concord Terminal. In this role, you will ensure operational efficiency and meet service goals while managing a dedicated team. The ideal candidate will have extensive management experience in the transportation industry and possess strong organizational and communication skills. The position offers competitive benefits, including a flexible health plan and professional development opportunities.

Benefits

Dynamic work environment

Flexible health, drug, dental, and vision plan

RRSP matching program

Employee & Family Assistance Programs

Health & Wellness reimbursements

3 weeks' paid vacation

Maternity leave top-up program

Growth and progression opportunities

Qualifications

• 5-7 years of supervisory/management experience with responsibilities in operation.
• Transportation industry experience is an asset.
• Energy, enthusiasm, and a professional demeanor are required.

Responsibilities

• Responsible for the attainment of budgeted cost, safety, service, quality and utilization metrics.
• Manage direct reports to achieve or exceed budgeted performance.
• Maintain staff engagement levels and foster a positive environment.

Skills

Supervisory/management experience

Transportation industry experience

Strong organizational skills

Problem-solving skills

Exceptional communication skills

Familiarity with Microsoft Office

Education

Post-Secondary degree in Business Management

Job description

With over 50 years in the Transportation industry, Midland Transport has grown into a dynamic company throughout Atlantic Canada, Quebec, Ontario and the northeastern United States.This continued growth and success has been driven by our professional and dedicated team of 1900 employees, drivers and owner operators as well as our Company Values that drive our Superior Quality Service.

Midland Courier is currently seeking an Operations Manager for our Concord Terminal. Reporting to the Terminal Manager, the Operations Manager is responsible for all operational areas while ensuring efficiency and on-time service goals are met.

BenefitsToJoining Midland:

• Adynamic, safe, and rewarding work environment
• A flexible health, drug, dental, and vision plan
• RRSP matching program
• Employee & Family Assistance Programs
• Health & Wellness reimbursements include gym memberships, fitness classes or online workout programs
• 3 weeks' paid vacation
• Maternity leave top-up program
• Growth and progression opportunities within Midland Transport and large network of the JD Irving group of companies

Qualifications

• You have 5-7 Years of supervisory/management experience with responsibilities in operation (Asset)
• You have Transportation industry experience (Asset)
• You have a post-Secondary degree in Business Management (Asset)
• You have energy, enthusiasm, and a professional demeanor
• You have strong organizational, problem-solving, and analytical skills
• You have exceptional communication skills both verbal and written
• You are familiar with Microsoft Office

Responsibilities

• Responsible for the attainment of budgeted cost, safety, service, quality and utilization metrics for the Transport and/or Courier operations at the terminal.
• Responsible for managing direct reports to achieve or exceed budgeted performance.
• Maintain staff engagement levels and foster a positive environment where employee issues are dealt with.
• Accountable for overall terminal safety for dock, PD and office operations. Implement safety plan and enforcement as required.
• Responsible for demonstrating excellent leadership characteristics and the Irving Values.
• Responsible for the implementation of the Irving Management System and a culture of continuous improvement at the Terminal.
• Responsible for the development, coaching and mentoring of direct reports.
• Equipment oversight to advise on repairs and company standards are met.
• Assist with customer service issues and meet with area customers as required.