operations management senior consultant

Government of Canada - Atlantic; Markham; On-site; CAD 60,000 - 80,000; Full time

Job summary

A government organization in Markham, Canada is seeking a professional to analyze managerial methods and develop quality assurance standards. The ideal candidate will have a Bachelor's degree and over five years of experience, with strong interpersonal and communication skills. This position requires on-site work with responsibilities including staff supervision and training, along with proposing improvements to operational procedures. Competitive benefits provided.

Benefits

Dental plan

Health care plan

Qualifications

• 5 years or more of experience in a relevant field.

Responsibilities

• Analyze and provide advice on managerial methods and organization.
• Develop quality management and quality assurance standards.
• Conduct research to determine efficiency and effectiveness of policies.
• Propose improvements to methods, systems, and procedures.
• Plan the re-organization of operations.
• Supervise staff.
• Train staff.
• Oversee development of communication strategies.
• Coaching.

Skills

Efficient interpersonal skills

Excellent oral communication

Excellent written communication

Flexibility

Team player

Education

Bachelor's degree

Tools

Data analysis software

Zoho CRM

MS Office

Enterprise resource planning (ERP) software

Zendesk

Job description

Overview

Languages: English

Education

• Bachelor's degree

Experience

5 years or more

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Consulting firm

Responsibilities

• Analyze and provide advice on the managerial methods and organization of an establishment
• Develop quality management and quality assurance standards
• Conduct research to determine efficiency and effectiveness of managerial policies and programs
• Propose improvements to methods, systems and procedures
• Plan the re-organization of operations
• Supervise staff
• Train staff
• Oversee development of communication strategies
• Coaching

Experience and specialization

• Data analysis software
• Zoho CRM
• MS Office
• Enterprise resource planning (ERP) software
• Zendesk

Area of specialization

• Business management
• Operations management

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure

Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Team player

Benefits

• Dental plan
• Health care plan