OPEN: Business Analyst

We are currently requesting resumes for the following position: Business Analyst

Resume Due Date: Thursday, April 24, 2025

Job ID: 25-063

Number of Vacancies: 1

Level: MP5

Duration: 12 Months

Hours: 35 Hours per Week

Location: 700 University Avenue, Toronto

Work Mode: Hybrid – 2 days remote

Job Overview

The ERP Program Business Analyst, reporting into the Digital Technology & Services (DT&S) department, is a vital member of the ERP (Enterprise Resource Planning) Program. This role encompasses pre-planning, feasibility assessment, strategy development, comprehensive industry analysis, and implementation. The Analyst will leverage strong data analysis and communication skills to develop key artifacts, quickly and effectively put pen to paper, gather and refine business requirements, facilitate collaboration across business units, and work closely with Systems Integrators (SI), executive leadership, program managers, and project managers to ensure successful program delivery, execution, and deployment.

Key Responsibilities:

• Industry Analysis & Benchmarking: Conduct in-depth analysis of industry data, such as 10-K statements, to uncover trends and assess performance. Evaluate industry peers globally to understand strategic positioning and identify improvement areas compared to industry standards.
• Pre-Planning & Feasibility: Lead feasibility assessments to evaluate the potential impact of ERP initiatives. Collaborate with stakeholders to gather and refine detailed business and technical requirements, ensuring alignment with strategic objectives.
• Strategic Planning: Partner with executive leadership within DT&S to define and refine ERP strategies. Rapidly develop and document initial business artifacts, such as business cases and process maps.
• Collaboration with Systems Integrators (SI): Work closely with SIs to support the execution and deployment of ERP solutions.
• Process Data & Data Flow Analysis: Analyze process data and data flows to identify bottlenecks and inefficiencies.
• Facilitation & Program Coordination: Facilitate workshops and meetings to drive consensus among diverse stakeholders.
• User Acceptance Testing (UAT): Support UAT activities by coordinating test plans and facilitating communication between business users and technical teams.
• Tracking, Reporting & Communication: Monitor program progress meticulously, preparing insightful reports and presentations for executive leadership and stakeholders.
• RAID Log Management: Manage RAID (Risks, Assumptions, Issues, Dependencies) logs comprehensively.
• Data Management & Metrics Analysis: Collect, analyze, and consolidate program data to support informed decision-making.
• Continuous Improvement: Actively contribute to continuous improvement initiatives by identifying inefficiencies and proposing innovative solutions.

Qualifications

• Education: Bachelor’s degree in business administration, IT, Engineering, Data Science, or related field. Relevant certifications in Business Analysis or Project Management (e.g., CBAP, PMP, CAPM) are a plus.
• Experience: 2-4 years in business analysis or process improvement roles, preferably in ERP implementation.
• Skills: Must have strong data analysis and communication skills, with proficiency in Excel and PowerPoint.
• Attributes: Detail-oriented, proactive, and self-motivated with a focus on delivering business value.

Our client is dedicated to promoting employment equity and encourages applications from equity-seeking communities including but not limited to: Indigenous Peoples, racialized individuals, persons with disabilities, and women. Our client aims to build a diverse team that reflects the communities it serves, enhancing its ability to meet their needs. We are committed to an inclusive and accessible work environment and invites all qualified individuals to apply, offering accommodations during the application, interview and onboarding process as needed.