Onsite NOC Analyst - 4-on/3-off Shifts (Calgary)

Long View Systems; Calgary; On-site; CAD 40,000 - 53,000; Full time

Job summary

A leading IT service provider in Calgary is seeking a Network Operations Centre Analyst to ensure operational uptime for their monitoring tools. Responsibilities include managing incidents, server maintenance, and mentoring team members. The ideal candidate will have over 2 years of experience in complex infrastructure management and be available for flexible shifts. Join a company that values culture and personal growth in an inclusive environment.

Benefits

Great company culture

Recognition programs

Flexible working environment

Qualifications

• 2+ years of experience managing complex, multi-tenant infrastructure tools.
• Experience with IT service management tools and ITIL standards.
• Availability for varying schedules including nights and weekends.

Responsibilities

• Respond to incidents such as infrastructure and network problems.
• Manage server backups and maintenance plans for client environments.
• Provide training and mentoring to team members.

Skills

Infrastructure management

Technical troubleshooting

Incident management

Monitoring tools

Tools

CyberArk

SolarWinds

Service Now

Job description

A leading IT service provider in Calgary is seeking a Network Operations Centre Analyst to ensure operational uptime for their monitoring tools. Responsibilities include managing incidents, server maintenance, and mentoring team members. The ideal candidate will have over 2 years of experience in complex infrastructure management and be available for flexible shifts. Join a company that values culture and personal growth in an inclusive environment.