Onsite Customer Service & Admin Clerk — Grow with Us

LCBO; Mississauga; On-site; CAD 30,000 - 60,000; Full time

Job summary

A major retail organization in Mississauga is seeking a Customer Service Representative/Administrative Clerk. You will provide professional support and ensure customer satisfaction through various channels. Ideal candidates possess a high school diploma and experience in customer service and administrative roles. This position offers competitive pay and benefits, with a focus on collaboration and support in a diverse workplace.

Benefits

Employee & Family Assistance Program

Defined Benefit Pension

Discounts on products and services

Qualifications

• Experience in a customer service and administrative role.
• Proficiency in establishing procedures for client satisfaction.
• Experience documenting customer issues in detail.

Responsibilities

• Provide support to customers via phone, email, and in-person.
• Handle inquiries, resolve complaints, and ensure customer satisfaction.
• Process and manage customer orders, invoices, returns, and refunds.
• Assist with general office responsibilities, including filing and data entry.

Skills

Customer service experience

Administrative skills

Proficiency in Microsoft Office Suite

Ability to lift and carry weights up to 40 lbs

Education

High school diploma

Job description

A major retail organization in Mississauga is seeking a Customer Service Representative/Administrative Clerk. You will provide professional support and ensure customer satisfaction through various channels. Ideal candidates possess a high school diploma and experience in customer service and administrative roles. This position offers competitive pay and benefits, with a focus on collaboration and support in a diverse workplace.