On-site Member Experience & Financial Services Advisor

Desjardins Group; Maria; On-site; CAD 40,000 - 55,000; Full time

Job summary

A reputable financial institution in Quebec is looking for a Member and Client Experience Advisory Agent for a temporary full-time position. The ideal candidate will support clients in their banking transactions, provide personalized solutions, and assist in business development. Fluency in French and a high school diploma in a related field are required. This role emphasizes customer satisfaction, technological proficiency, and adherence to compliance standards. Competitive working conditions are offered.

Qualifications

• Minimum of two years of relevant experience.
• Fluency in French is required.
• Knowledge of convenience services products and services is necessary.

Responsibilities

• Support members in using technological tools for transactions.
• Assist clients encountering fraud and refer them to appropriate partners.
• Contribute to business development through service delivery.

Skills

Action oriented

Communicates effectively

Customer Focus

Tech savvy

Education

High school diploma in a related field

Job description

A reputable financial institution in Quebec is looking for a Member and Client Experience Advisory Agent for a temporary full-time position. The ideal candidate will support clients in their banking transactions, provide personalized solutions, and assist in business development. Fluency in French and a high school diploma in a related field are required. This role emphasizes customer satisfaction, technological proficiency, and adherence to compliance standards. Competitive working conditions are offered.