On-Site Front Desk & Client Experience Specialist

Lave Auto Optimum; Vancouver; Remote; CAD 40,000 - 55,000; Full time

Job summary

A service-oriented company in Vancouver is seeking a Front Desk Representative to manage receptionist duties, provide excellent customer service, and handle reservations. The ideal candidate possesses strong phone etiquette, multitasking abilities, and effective communication skills. Previous experience in a similar role is a plus. This is a full-time on-site position offering a dynamic work environment.

Qualifications

• Strong skills in handling a multi-line phone system.
• Proficiency in managing client check-ins and scheduling.
• Excellent customer service skills to ensure client satisfaction.
• Experience in managing reservations effectively.
• Effective verbal and written communication skills.
• Ability to multitask and prioritize duties under pressure.
• Previous experience in a similar role is an asset.

Responsibilities

• Perform receptionist duties and answer phone calls.
• Provide exceptional customer service and manage reservations.
• Maintain a professional and welcoming environment at the front desk.
• Ensure all inquiries are handled efficiently and courteously.

Skills

Phone Etiquette

Customer Service

Effective Communication

Multitasking

Tools

MS Office

Job description

A service-oriented company in Vancouver is seeking a Front Desk Representative to manage receptionist duties, provide excellent customer service, and handle reservations. The ideal candidate possesses strong phone etiquette, multitasking abilities, and effective communication skills. Previous experience in a similar role is a plus. This is a full-time on-site position offering a dynamic work environment.