On-Call Postal Counter Associate — Customer Service & Mail Sorting

Canada Post; Richmond; On-site; CAD 30,000 - 60,000; Part time

Job summary

A national postal service is seeking an on-call Post Office Assistant in Richmond, Nova Scotia. The successful candidate will deliver customer-focused services, addressing delivery difficulties and selling postal products. Ideal candidates should have a high school diploma and experience in customer service. Physically fit candidates are preferred, with the role requiring the ability to lift mail containers. Flexible availability for temporary, on-call positions is required.

Qualifications

• High school or provincial equivalency and/or experience in business administration.
• Training and/or experience interacting with the public in a retail and/or service environment.
• Understanding of general or post office accounting systems.
• Physically fit to lift mail containers of up to 50 lb and push or pull boxes.
• Flexibility to be available for temporary, on-call work.

Responsibilities

• Sell postal products and service to the business community and public.
• Sort, distribute and process mail into appropriate classifications.
• Provide customers with information and forms.
• Address delivery and service difficulties to resolve problems.

Skills

Customer service

Sales

Retail experience

Problem-solving

Education

High school diploma or provincial equivalency

Job description

Job Requisition Id: 189634
Business Function: Retail
Primary City: Arichat
Other Location(s):
Province: Nova Scotia
Employment Type: On Call Relief
Employment Status: Term
Language Requirement: Bilingual Imperative (--BB)
Employee Class and Level: RVSGD11 - Level 1
Working Hours: casual, on call
Number of Vacancies: 2
Salary: $20.14
Job Closing Date (MM/DD/YYYY): 11/30/2025

Job Description

If you have ambition, talent and drive, consider a fast-moving career with Canada Post. We are currently seeking an on-call Post Office Assistant who will use a customer-focused approach when providing counter services to customers.

Note: The ideal candidate should reside in the community. Applicants outside the community in which the Post Office is located may be considered as needed.

Job Responsibilities

• Sell postal products and service to the business community and public
• Sort, distribute and process mail into appropriate classifications
• Provide customers with information and forms
• Address delivery and service difficulties to resolve problems thoroughly and quickly

Job Responsibilities (continued) Qualifications

• High school or provincial equivalency and/or experience in business administration
• Training and/or experience interacting with the public in a retail and/or service environment, including sales and cash transactions
• Understanding of general or post office accounting systems.
• Physically fit to lift mail containers of up to 50 lb, push or pull boxes, sort mail and stand for extended periods of time
• Flexibility to be available for temporary, on-call work

Other Information

Canada Post’s values and behaviours

Our Values - Trust, Respect and Deliver represent our fundamental promise to ourselves, our expectations of one and another and our shared duty to our country.

Our behaviours – Make the call, Know the destination, Deliver for others, Ignite our pride; embody our values, bringing them to life and guiding our actions.

We’re committed to living these values and practicing these behaviours every day. Learn more about the values and behaviours by visiting the Canada Post website.