OMNI Lead Department Manager

Walmart Canada Corp; Strathmore; On-site; CAD 100,000 - 125,000; Full time

Job summary

A leading retail corporation in Strathmore seeks a candidate to support customer service and ensure effective task completion within the OMNI area. Responsibilities include assisting customers, coordinating activities, and maintaining a safe working environment. This role offers a starting pay of $19.25, reflective of relevant experience, with potential for growth in a dynamic retail setting. Join a team committed to service excellence and operational efficiency.

Qualifications

• Ability to provide excellent customer service.
• Strong teamwork and coordination skills.

Responsibilities

• Provide excellent customer service.
• Assist with task direction and completion.
• Assess and improve presentation of the OMNI area.
• Support scheduling as needed.
• Contribute to a safe work environment.

Job description

Position Summary

To assist in the leadership of the OMNI area and processes through partnership with the OMNI Assistant Manager and ensure a high level of customer service and while ensuring task completion.

What you'll do

• Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• Assists in providing direction and the co-ordination of task completion as per communicated priorities from the OMNI Assistant Manager and the Store Management Team.
• Assesses the overall presentation of OMNI area, noting deficiencies for corrective action.
• Delegate, assist and follow up on completion of daily OMNI activities.
• Support with scheduling as needed.
• Review, follow-up and action any opportunities on key OMNI metrics - Presubs, FTPR, CSAT etc.
• Participates in the training and development of the OMNI Associates, and provides feedback as needed.
• Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of Spark App Checklists and ensuring displays and fixtures are secure and free of debris.

The minimum rate of pay for this position starts from $19.25. Rate of pay will be determined based on relevant experience.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location: 200 Ranch Market, Strathmore, AB T1P 0A8, Canada

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