Office Manager, Clients

Collins Recruitment Group; Toronto; On-site; CAD 50,000 - 70,000; Full time

Job summary

A global asset management firm in Toronto is seeking an Office Manager to provide comprehensive administrative support. Responsibilities include managing office operations, vendor relationships, travel coordination, and support for a client-facing team. The ideal candidate has considerable experience in an office management role, ideally within a corporate setting. Proficiency in MS Office and familiarity with CRM systems like Salesforce is preferred.

Qualifications

• Considerable experience as an office manager or administrative support within a corporate environment.
• Understanding of the principles relating to the delivery of administrative services.
• Advanced skills in MS Office Suite including Excel, Word, and PowerPoint.

Responsibilities

• Provide comprehensive administrative and project support for the Toronto office.
• Manage vendor relationships, including negotiations and operational support.
• Coordinate travel logistics and manage calendars for the team.

Skills

Office management

Vendor management

Calendar management

Travel coordination

CRM knowledge

Education

Degree preferred

Tools

MS Office Suite

Salesforce

Job description

Overview

Our client, a global institutional investor and asset manager is growing again

Collins Recruitment Group has partnered with them to hire an Office Manager, Client & Strategy for their new Toronto office

Responsibilities

• Office Management: Point of contact for liaising with landlord, building management and local suppliers / agents; vendor management & negotiations
• Order office supplies and consumables
• Invoice processing

Provide comprehensive administrative, project specific and general office services to support the activities of our Toronto-based client-facing team, Global Client Solutions, including but not limited to:

• Travel coordination (air, hotel, ground transportation)
• Calendar management (heavy multi-time zone scheduling)
• Monthly expenses (Concur)
• Ad hoc client requests (website login, data room access)
• Preparation of presentations (binding, copies, etc.)
• Projects such as tracking of donations
• Assist with the organization of conferences / events

Assist with maintaining business information and business intelligence including :

• Adding client requests to Microsoft Planner
• Maintaining client contact details in CRM (Salesforce)
• Assist with maintaining and running reports for management (opportunity pipeline, redemption pipeline)

KEY RELATIONSHIPS

Internal

• Global Client Solutions (Toronto and North America)
• Global Support Community

External

• Building management
• Landlord
• Vendors

QUALIFICATIONS, KNOWLEDGE, SKILLS, ABILITIES EXPERIENCE

Considerable experience as an office manager, receptionist or administrative support within a corporate environment.

QUALIFICATIONS

• Degree preferred, but not mandatory.
• Understanding of the principles relating to the delivery of administrative services.

TECHNICAL KNOWLEDGE

• Advanced skills in MS Office Suite i.e. Planner, Word, Excel and PowerPoint.
• Candidate should be a self-starter, thorough and detail oriented.
• Knowledge of or ability to learn Salesforce or other CRM system

Enterprise Role Specific Strategic Planning

• Understand the company Investors' Business Plan.

Executive & Team Support

• Provide comprehensive administrative, project specific and general office services to support the Toronto GCS activities (including management of the office)
• Contribute to the overall effective operation of the company by delivering a consistently high standard of work in a timely manner.
• Assist with research for team / department.
• Processing of pitch books
• Assist in maintaining NAM C&S investor database (Salesforce)
• All Travel logistics : Hotels, Air, Ground Transportation
• Work closely with the NAM (NY) Support team

Policy and Process Management

• Comply with all policies and delegations applicable to the activities and decisions required in this role.
• Assist as directed with administration of ad hoc requirements and projects as required