Office Manager / Associate Designer

The Tailored Closet®, LLC; Springdale; On-site; CAD 46,000 - 58,000; Full time

Job summary

A leading home organization brand in Springdale is looking for an organized individual to support administrative tasks and customer interactions. The role involves scheduling, data entry, and communication with vendors. Ideal candidates will have administrative experience and strong organizational skills, and they will receive training for design work. This position offers flexible schedules, competitive compensation, and a commitment to community involvement.

Benefits

Competitive Compensation

Bonus based on performance

Paid Training and Development

Flexible Schedules

Qualifications

• Friendly, competitive, and driven nature.
• Physical ability to perform responsibilities of the position.
• Trustworthiness and care of the Client relationship is crucial.

Responsibilities

• Creating Customer relationships through answering the phone and scheduling appointments.
• Following up with customer/vendor requests and concerns.
• Data entry for Invoices and Sales Contracts.
• Assist with social media management.
• Consulting with clients and creating 3-dimensional designs.

Skills

Organizational Skills

Oral and Written Communication Skills

Customer Relationship Management

Proficient in Microsoft Word, Excel & Outlook

Education

Previous Administrative Experience

Valid Driver's License

Job description

Benefits

• Holiday Pay
• Bonus based on performance

We Offer:

• Schedule: The main hours will be spent in the office and you will also be traveling to customers' homes. Flexibility is essential.
• Competitive Compensation: Wages are competitive with bonuses based on performance.
• Paid Training and Development: We will provide continuous design training so you are well-prepared to help our customers.
• Additional Perks: Employee referral incentives.
• Open Door Policy: Speak to the owner at any time. You will be working closely with the Owner to keep our client's best interest in mind.

Job Overview

We are looking for a well‑organized candidate who has a background in administrative work and running an office smoothly with on‑time scheduling. The right candidate could also develop into design work. If you ever asked yourself, “How do I organize my house neatly?” you should be one of our designers. We will train you to be an expert at maximizing living spaces and beautifully organizing homes. Our team is always ready to design custom storage with the customer's personal style (and being respectful of the budget) in mind. We are willing to train the right candidate with a great attitude.

Responsibilities

• Creating Customer relationships through answering the phone and scheduling appointments for sales and installation.
• Following up with all customer/vendor requests and concerns.
• Communicating with different vendors and receiving shipments, as necessary.
• Data entry (Invoices and Sales Contracts).
• Maintain cleanliness and organization of an office environment.
• Assist with social media management.
• Developing into: Consulting with clients and creating 3‑dimensional designs.
• Present designs and get approval from the client.
• Network within the local business community.
• Work within the team to continually improve processes and results.

Qualifications

• Previous administrative experience required.
• Valid Driver's license.
• Proficient in Microsoft Word, Excel & Outlook.
• The ability to generate sales from a network of clients/relationships from previous work experience is a plus.
• Comfort with using a measuring tape is required.
• Strong organizational and oral/written professional communication skills.
• Friendly, competitive, and driven nature.
• Physical ability to perform responsibilities of the position.
• Trustworthiness and care of the Client relationship is most important.

Company Overview

• We Love What We Do and We Love Working and Creating for our Clients.
• We are a nationally recognized brand in the home storage industry and our clients have come to expect the best solutions for their home organization and garage storage needs.
• The Tailored Closet’s personalized consultation process guarantees a customized and fully optimized home organization solution and a beautifully organized life for every client.
• Today, we are the largest whole‑home organization brand in the industry. We’ve repeatedly made the Entrepreneur Franchise Top 500, Top Home‑Based, and Top Global Franchise lists, as well as Best of Houzz.

Company Purpose

• Our overall purpose is to transform spaces… and lives.
• Providing innovative solutions that help create a more peaceful and productive home.
• That’s why we’re in business. No matter your stage, style or budget, we love providing the life‑changing results of an organized home.

Compensation: $34,000.00 - $42,000.00 per year

We’re the local experts in your neighborhood, specializing in everything from custom closets and home office storage to garage cabinets and durable garage floor coatings. We truly care about our customers and the community we serve. We enjoy getting to know our customers and discovering their unique styles through our personalized consultation process to deliver efficient home storage solutions that are uniquely tailored to our customers' needs.

Giving back is in our DNA. At The Tailored Closet/PremierGarage we are centered around making our communities vibrant and full of hope as proven by our local whole home organization experts. Heart & Home was created to show our commitment to giving back and is an extension of our core value of caring. We are about our customers, the communities we live in and, as importantly, our franchisees, staff, families and friends.

Through ongoing national partnerships and local, community efforts, we’re focused on transforming people’s lives and the communities that we live in. Philanthropic initiatives include food and clothing drives, caring for veterans and their families, 5K walks and runs to raise awareness, and much more. Because caring is in our DNA, it’s also a core value that permeates every level of the company and drives policy.

The positions on this website, unless otherwise indicated, are posted by Tailored Living® franchisees. Tailored Living® franchises are independently owned and operated businesses and if you accept a position with a Tailored Living® franchisee, you are employed by that franchisee, and not by franchisor HFC Tailored Living, nor any of its parents and affiliates. The hiring franchisee is solely responsible for all employment decisions including hiring, termination, discipline, compensation and benefits and HFC Tailored Living LLC and its parents and affiliates have no input or involvement in such matters. HFC Tailored Living LLC does not receive, review or store any applications for employment. Any questions about posted positions or the hiring process must be directed to the Tailored Living® franchisee posting the position.

Why Should You Join Us?

• Flexible Schedules
• Competitive Compensation
• Company-Provided Tools, Truck, & Uniforms