Office Assistant, MHSU - (220039)

Island Health; Victoria; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading health organization in Victoria is seeking an Office Assistant to provide clerical support to clinical staff. Responsibilities include maintaining client records, assisting with admissions, and providing receptionist services. The ideal candidate possesses strong Microsoft Office skills, is able to handle multiple tasks, and has experience working with diverse individuals. This position emphasizes patient and staff safety while supporting the overall mission of the organization.

Qualifications

• Grade 12 graduation with Microsoft Office courses.
• One year recent clerical experience or equivalent education and training.
• Experience preferred with adults and youth in mental health and substance use.

Responsibilities

• Provide clerical support to clinical staff and service.
• Maintain client records related to admission, discharge, and transfers.
• Provide receptionist services including answering inquiries and booking appointments.

Skills

Ability to type 55 words per minute

Ability to utilize Microsoft Office Applications

Ability to operate related office equipment

Ability to communicate orally and in writing

Ability to deal with multiple tasks and priorities

Ability to work as a member of a client-focused team

Ability to deal with the public in a tactful, courteous manner

Ability to act with discretion and maintain confidentiality

Education

Grade 12 graduation plus additional Microsoft Office courses

One year of recent related clerical experience

Job description

Overview

In accordance with the Vision, Purpose, and Values, and strategic direction of Island Health patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Coordinator, Administrative Services; Manager or designate the Office Assistant provides clerical support services to the clinical staff and service. Types and formats a variety of documents and maintains client records relating to admission, discharge and transfers. Provides site-specific receptionist services including answering general inquiries, greeting clients and booking appointments.

Responsibilities

Provide clerical support to clinical staff and service; type and format a variety of documents; maintain client records related to admission, discharge and transfers; provide site-specific receptionist services including answering general inquiries, greeting clients, and booking appointments.

Qualifications

Grade 12 graduation, plus additional courses in Microsoft Office, plus one year of recent related clerical experience, or an equivalent combination of education, training and experience.

Experience preferred working with adults and youth with mental health and substance use issues.

Skills and Abilities

• Ability to type 55 words per minute.
• Ability to utilize Microsoft Office Application (e.g. Word, Outlook, Excel and Access)
• Ability to operate related office equipment, e.g., photocopier, facsimile
• Ability to communicate orally and in writing.
• Ability to deal with multiple tasks and priorities.
• Ability to work as a member of a client-focused team.
• Ability to deal with the public in a tactful, courteous manner.
• Ability to act with discretion and maintain confidentiality.