Office Administrator

Canaselect; Lasalle; On-site; CAD 60,000 - 80,000; Full time

Job summary

A food packaging company in Essex County seeks a highly organized bilingual Office and Sales Administrator. Responsibilities include managing client communications, creating invoices, and supporting sales efforts. The ideal candidate will have strong communication skills and a solid understanding of food packaging products. This full-time position pays between $18.00 and $23.00 per hour and requires in-person work.

Qualifications

• Fluency in both English and French (written and spoken) is mandatory.
• Proven experience in a similar role, preferably in wholesale or food packaging.
• Strong administrative and organizational skills.

Responsibilities

• Manage client communications and respond to inquiries.
• Create and manage invoices and maintain client records.
• Assist in making sales by understanding client needs.

Skills

Bilingual (English and French)

Organizational skills

Communication skills

Customer service

Multitasking

Education

Experience in a similar role

Tools

Invoicing software

Microsoft Office Suite

Job description

Overview

We are seeking a highly organized, bilingual (English and French) Office and Sales Administrator to join our team. The ideal candidate will be responsible for managing client communications, creating invoices, providing product information, and supporting sales efforts. This role requires excellent communication skills, attention to detail, and a strong understanding of food packaging products.

Responsibilities

• Client Communication: Answer phone calls and emails promptly and professionally. Respond to client inquiries regarding products, pricing, and delivery schedules. Provide accurate and detailed information about food packaging products.
• Administrative Tasks: Create and manage invoices for in-store purchases and deliveries. Maintain and update client records and order histories. Prepare and send quotes to clients based on their specific requirements.
• Sales Support: Assist in making sales by understanding client needs and recommending suitable products. Follow up with clients to ensure satisfaction and encourage repeat business. Identify opportunities to upsell or cross-sell products.
• Product Knowledge: Develop and maintain a strong understanding of our food packaging product range. Stay updated on industry trends and new product offerings.
• Coordination: Liaise with the procurement and delivery teams to ensure timely order fulfillment. Coordinate with suppliers to obtain quotes and product information as needed.

Qualifications

• Fluency in both English and French (written and spoken) is mandatory.
• Proven experience in a similar role, preferably in wholesale, distribution, or the food packaging industry.
• Strong administrative and organizational skills.
• Proficiency in using invoicing software and Microsoft Office Suite (Word, Excel, Outlook).
• Excellent communication and customer service skills.
• Ability to multitask and work in a fast-paced environment.
• Basic understanding of sales principles and customer relationship management.

Preferred Qualifications

• Knowledge of food packaging products and industry standards.
• Experience in a sales or customer-facing role.

Résumé du poste

Nous recherchons un(e) Administrateur(trice) de Bureau et des Ventes bilingue (anglais et français), hautement organisé(e), pour rejoindre notre équipe. Le(la) candidat(e) idéal(e) sera responsable de la gestion des communications clients, de la création de factures, de la fourniture d'informations sur les produits et du soutien aux efforts de vente. Ce rôle exige d\'excellentes compétences en communication, une attention aux détails et une solide compréhension des produits d\'emballage alimentaire.

Responsabilités principales

• Communication avec les clients: Répondre aux appels téléphoniques et aux courriels de manière rapide et professionnelle. Répondre aux demandes des clients concernant les produits, les prix et les délais de livraison. Fournir des informations précises et détaillées sur les produits d\'emballage alimentaire.
• Tâches administratives: Créer et gérer des factures pour les achats en magasin et les livraisons. Tenir à jour les dossiers clients et les historiques de commandes. Préparer et envoyer des devis aux clients en fonction de leurs besoins.
• Soutien aux ventes: Aider à réaliser des ventes en comprenant les besoins des clients et en recommandant des produits adaptés. Assurer le suivi avec les clients pour garantir leur satisfaction et encourager les commandes répétées. Identifier les opportunités de vente incitative ou croisée.
• Connaissance des produits: Développer et maintenir une compréhension approfondie de notre gamme de produits d\'emballage alimentaire. Se tenir informé(e) des tendances de l\'industrie et des nouvelles offres de produits.
• Coordination: Collaborer avec les équipes d\'approvisionnement et de livraison pour assurer l\'exécution rapide des commandes. Coordonner avec les fournisseurs pour obtenir des devis et des informations sur les produits selon les besoins.

Job Type : Full-time

Pay : 18.00-23.00 per hour

Work Location : In person