OEM Programs Manager - Customer Success & Analytics

StandardAero; Winnipeg; On-site; CAD 75,000 - 100,000; Full time

Job summary

A leading aerospace services provider in Winnipeg seeks a Customer Program Manager to act as the primary liaison with OEMs, overseeing customer satisfaction and program performance. Applicants should have a Bachelor's degree in business or engineering technology and 5 years in an MRO environment, alongside strong analytical skills using SQL and the Microsoft Office Suite. Competitive benefits and a supportive workplace culture are offered.

Benefits

Comprehensive Health and Dental insurance

Pension Plan with 100% company match

Paid Time Off starting on day one

Bonus opportunities

Short- & Long-Term Disability

Life & AD&D Insurance

Learning & Training opportunities

Qualifications

• 5 years of experience in an MRO environment.
• 3+ years’ experience in delivering technical or commercial presentations.
• 3+ years of analytical experience utilizing SQL or Microsoft Office products.

Responsibilities

• Primary contact for OEM interactions and support.
• Provide performance reviews for key customer accounts.
• Manage data analytics for program metrics.
• Liaise with sales teams for contract capture processes.

Skills

Relationship Management

Data Analysis

Problem-Solving

Team Collaboration

Education

Bachelor’s degree in business administration or engineering technology

Tools

SQL

Microsoft Office Suite

Job description

A leading aerospace services provider in Winnipeg seeks a Customer Program Manager to act as the primary liaison with OEMs, overseeing customer satisfaction and program performance. Applicants should have a Bachelor's degree in business or engineering technology and 5 years in an MRO environment, alongside strong analytical skills using SQL and the Microsoft Office Suite. Competitive benefits and a supportive workplace culture are offered.