Nordic Spa Concierge: Guest Experience & Wellness

Pomeroy Lodging; Alberta; On-site; CAD 40,000 - 50,000; Full time

Job summary

A hospitality group in Alberta is seeking a Spa Concierge to enhance guest experiences at their Nordic Spa. Responsibilities include creating personalized spa experiences, ensuring attention to detail in reservations, and maintaining a welcoming environment. The ideal candidate has a passion for guest service and previous experience in the hospitality or spa sector. Competitive wages and various perks are offered along with potential on-site accommodations.

Benefits

Competitive wages and gratuities

Resort-wide and travel discounts

5 Personal Days per year after 90 days of service

Benefits plan

On-site accommodation or commuter allowance

Discounts on Retail Products and Spa Services

Qualifications

• Previous experience in Spa, Hospitality, Guest Service or Retail.
• Passion for Guest Service and Health and Wellness.
• Comfortable with technology.

Responsibilities

• Create unique spa experiences tailored to guests.
• Monitor guest inquiries and reservations accurately.
• Support a collaborative workplace focused on community.

Skills

Knowledge of hydrotherapy

Excellent verbal communication

Attention to detail

Customer service

Multitasking

Education

Previous Spa or Hospitality experience

Tools

Reservation software

POS systems

Job description

A hospitality group in Alberta is seeking a Spa Concierge to enhance guest experiences at their Nordic Spa. Responsibilities include creating personalized spa experiences, ensuring attention to detail in reservations, and maintaining a welcoming environment. The ideal candidate has a passion for guest service and previous experience in the hospitality or spa sector. Competitive wages and various perks are offered along with potential on-site accommodations.