Museum Events & Guest Services Assistant

City of Markham; Markham; On-site; CAD 40,000 - 50,000; Full time

Job summary

A municipal government is seeking a temporary full-time Community Rental & Events Assistant in Markham. This role is responsible for providing front-line customer service and supervising event guests at the Markham Museum during events. Applicants should have excellent customer service skills and be able to work flexible hours. Responsibilities include ensuring event logistics, managing guest experiences, and maintaining security. Previous customer service experience and First Aid certification are required.

Qualifications

• Minimum of 16 years of age or older at the start of employment.
• Previous customer service experience.
• Up-to-date Standard First Aid with CPR ‘C’.
• Must be able to provide a clear Vulnerable Sector Screening.
• Strong email and phone etiquette.
• Previous experience working with children and families is an asset.

Responsibilities

• Oversee smooth execution of event activations.
• Lead activities with the public based on event themes.
• Address visitor issues promptly and professionally.
• Manage event implementation and logistics.
• Maintain site security throughout the events.

Skills

Excellent customer service

Strong communication skills

Ability to work independently

Teamwork

Flexible hours

Tools

MS Office

Database management

Job description

A municipal government is seeking a temporary full-time Community Rental & Events Assistant in Markham. This role is responsible for providing front-line customer service and supervising event guests at the Markham Museum during events. Applicants should have excellent customer service skills and be able to work flexible hours. Responsibilities include ensuring event logistics, managing guest experiences, and maintaining security. Previous customer service experience and First Aid certification are required.