Municipal Standards Investigator

Town of Oakville; Oakville; On-site; CAD 60,000 - 80,000; Full time

Job summary

A municipal organization in Oakville seeks a Municipal Standards Investigator to enforce various by-laws and provincial legislation. Responsibilities include inspecting properties, investigating violations, and providing public assistance regarding enforcement issues. Candidates should have a relevant diploma, MLEOA certification, and experience in law enforcement settings. Strong communication and conflict resolution skills are essential. This role is a 14-month temporary contract with a 10-hour shift rotation that includes weekends.

Qualifications

• At least 3 years’ experience in a law-enforcement related field.
• Ability to work both independently and as a team member.
• Adheres to confidentiality in all investigations.

Responsibilities

• Enforce by-laws and provincial legislation related to town matters.
• Inspect properties and conduct investigations on by-law violations.
• Provide information and assistance on enforcement areas.

Skills

Strong conflict resolution skills

Communication skills

Research skills

Understanding of building construction

Education

2-year college diploma in Security, Law Enforcement, or equivalent

Certification from MLEOA

Quantitative Noise training

OAPSO certification

Job description

Job Details: Temporary Full-Time (CUPE 1329T) Posting Status: Open to all current Town of Oakville employees and external applicants Duration: 14-month contract Internal secondment applications are welcome. Please note, however, that members of management will not be considered for secondments into bargaining unit positions. Temporary Vacancy Reason: Leave of absence Closing Date: Applications for this position must be received at oakville.ca by no later than 11:59pm on January 13, 2026.

Reporting to the Supervisor of Enforcement Services, the Municipal Standards Investigator proactively and reactively enforces by-laws and provincial legislation pertaining to a variety of town matters such as licensing, nuisances, noise, signs, municipal right of way, zoning and site alteration etc. and reviews/approves sign applications. The Municipal Standards Investigator identifies, investigates and responds to by-law violations, collects evidence and/or issues charges or penalties.

Job Responsibilities

• Provides the public, and other interested individuals, information and assistance on related areas of enforcement including Town by-laws and polices, Provincial Acts and regulations and other information as appropriate.
• Inspects properties, vehicles, buildings and businesses to ensure that their use is in conformance with designated by-laws (i.e. Property Standards, Noise, Licensing, Zoning, Site Alteration, etc.).
• Conducts a thorough investigation where by-law contraventions are identified, interacting with all persons necessary to further the investigation.
• Initiates action through the town’s Administrative Penalty System or the Provincial Offences Act when appropriate.
• Conducts research including open-source online investigations to obtain information necessary to resolve investigations.
• Supports the coyote response protocol through bylaw enforcement and public education.
• Where by-law contraventions are not resolved in a satisfactory manner, despite best efforts, initiates a prosecution under the procedures set out in the Provincial Offences Act.
• Able to manually and electronically assemble a complete case profile including, notes, photographic evidence, and any other documentary evidence relevant to investigations, in sufficient detail to support a prosecution.
• Attends Provincial Offences Court and hearings giving evidence under oath based on investigations of by-law or provincial contraventions.
• Establishes and manages an AMANDA Call Centre portfolio of By-law (IB) and Licensing (IL) folders.
• Utilizes all available information technology assets including hardware and software.
• Identifies the need for new or amended by-laws in response to changing conditions within the community.
• Attends special events.
• Liaises with other outside agencies and performs joint inspections.
• Performs other duties as assigned.

Qualifications

• Successful completion of a 2-year college diploma or certificate in the areas of Security, Law Enforcement, Police Foundations or equivalent.
• Certification from the Municipal Law Enforcement Officers’ Association of Ontario (MLEOA).
• Successful completion of Quantitative Noise training through an accredited body such as the MLEOA.
• Successful completion of the OAPSO certification or ability to obtain certifications.
• At least 3 years’ experience in a law-enforcement related field.
• Equivalent education and experience may be considered.
• Understanding and general knowledge of building construction.
• Strong conflict resolution and negotiation skills with the ability to diffuse emotionally charged situations.
• Strong communication skills including report writing, public relations, and the ability to deal authoritatively, but politely, with the public while utilizing de-escalation tactics as required.
• Ability to work both independently and as a member of a team.
• Understanding and knowledge of By-laws including the Sign By-law for use in reviewing and processing of Sign applications.
• Adheres to a strict code of confidentiality, incidental to all section investigations.
• Familiarity with Courtroom procedure and decorum with an understanding of the Ontario Evidence Act.
• Ability to work a 10-hour day shift rotation that includes weekends.
• Ability to wear a town uniform and operate marked town vehicle.
• The successful candidate must hold and provide a copy of a valid and unrestricted Ontario Driver’s License Class G minimum with a driving record that demonstrates responsible and safe driving behaviour. Note: Applicants with 6 or more points are ineligible for consideration. The successful applicant, who is a new hire, will be required to provide the Corporation with a current driver's record (no older than 30 days) and pass a Town administered road test as a condition of employment.
• Successful candidates, who are new hires and/or who have not performed in this position previously will be required to provide a satisfactory criminal record check dated within the last 30 days as a condition of employment.

DATED: December 22, 2025

The Town’s recruitment software includes elements of artificial intelligence to assist in the screening and short-listing of qualified candidates.

This job profile reflects the general requirements necessary to perform the principal functions of the job. This does not include all of the work requirements of the job. Applicants are required to demonstrate through their application and in the interview process that their qualifications match those specified. The minimum threshold score for the interview is 75%.

We thank all applicants and advise that only those selected for an interview will be contacted.