MuleSoft Customer Success Manager - Signature Lead

Salesforce, Inc.; Toronto; On-site; CAD 85,000 - 110,000; Full time

Job summary

A leading cloud technology company in Toronto is seeking a Customer Success Manager to act as a vital connection for clients. This position requires over 8 years of experience and strong communication abilities, while also being proficient in both English and French. The role offers career growth opportunities and the chance to significantly impact client success using Salesforce tools.

Qualifications

• Over 8 years of experience in a relevant field.
• Proficient in Salesforce tools.
• Ability to manage escalations for critical incidents.

Responsibilities

• Serve as a key contact for client organizations.
• Build strong relationships with customers.
• Ensure customer success with Salesforce tools.

Skills

Strong communication skills

Bilingual (English and French)

Job description

A leading cloud technology company in Toronto is looking for a Customer Success Manager to serve as a key contact for client organizations. This role involves building strong relationships, ensuring customer success with Salesforce tools, and managing escalations for critical incidents. The ideal candidate has over 8 years of relevant experience, strong communication skills, and is proficient in both English and French. This position offers opportunities for career growth and a chance to make a significant impact on client success.