Mortgage Specialist Associate

Manulife; Manitoba; Hybrid; CAD 50,000 - 70,000; Full time

Job summary

A financial services company in Manitoba is seeking an individual for mortgage administration duties. The role includes maintaining client engagement, reviewing documentation, and liaising with Mortgage Specialists. Candidates should have at least 2 years of experience, excellent communication skills, and proficiency in Excel. This position also offers opportunities for career advancement, a flexible remote work arrangement, and a comprehensive benefits package.

Benefits

Comprehensive benefits package including health and dental

Flexible remote work arrangement

Generous paid time off program

Qualifications

• Minimum of 2 years of previous experience in residential mortgage administration.
• Solid knowledge of the financial services and banking industry.
• Excellent written and oral communication skills.

Responsibilities

• Maintain client engagement and ensure all administrative requirements are met during the mortgage application process.
• Collect, package, and review all required documentation for accuracy and completeness.
• Address inquiries from head office, providing information and resolving issues promptly.

Skills

Communication

Influencing skills

Attention to detail

Time management

Education

Post‑secondary degree or diploma in business

Tools

Excel

Salesforce.com

Job description

Employer Industry: Financial Services

Why Consider This Job Opportunity

Opportunity for career advancement and growth within the organization

Flexible remote work arrangement

Comprehensive benefits package including health, dental, and mental health coverage

Incentive programs tied to business and individual performance

Supportive and inclusive work environment that values diversity

Generous paid time off program including holidays and vacation days

What to Expect (Job Responsibilities)

• Maintain client engagement and ensure all administrative requirements are met during the mortgage application process
• Collect, package, and review all required documentation for accuracy and completeness
• Order appraisals and act as a liaison between Mortgage Specialists and related parties
• Address inquiries from head office, providing information and resolving issues promptly
• Utilize CRM tools like Salesforce.com to update file status and report to Mortgage Specialists and Regional Vice Presidents

What is Required (Qualifications)

• Minimum of 2 years of previous experience in residential mortgage administration
• Strong ability to influence and communicate effectively with Mortgage Specialists
• Solid knowledge of the financial services and banking industry
• Excellent written and oral communication skills
• Highly proficient in Excel and other office applications

How to Stand Out (Preferred Qualifications)

• Post‑secondary degree or diploma in business is an asset
• Strong attention to detail and effective time management skills
• Creative problem‑solving abilities and a positive, cooperative attitude
• Strong collaborative skills to enhance the client experience
• Ability to thrive in a fast‑paced, deadline‑oriented environment

We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.