Monitor / Aide

First Student Shared Services; Surrey; On-site; CAD 30,000 - 60,000; Full time

Job summary

A transportation service provider in Surrey is seeking a Monitor / Aide to oversee safety and assist drivers during routes. The ideal candidate will have excellent communication and problem-solving skills, with a strong commitment to safety and customer service. Join a rewarding team that values diversity and inclusion, offering career advancement opportunities and positive work environment.

Benefits

Tremendous Career Advancement Opportunities

Positive and rewarding work environment

Responsibilities

• Knows the route and remains alert to monitor the welfare of passengers while in route.
• Communicates behavior problems and conditions of various stops with the driver.
• Assists in pre-trip and post-trip inspections of the bus.
• Assists students in the loading and unloading process.
• Cooperates and communicates with school personnel, students, and parents.
• Attends all safety and training meetings.
• Conducts emergency evacuation from the bus, including use of exiting by emergency door.
• Opens and closes service doors and moves up and down steps multiple times daily.
• Cleans the inside of the bus.
• Assists driver when necessary to safely direct the vehicle backwards.

Skills

Good verbal communication skills

Attention to detail

Early morning availability

Judgement / problem solving skills

Ability to manage high degrees of stress

Job description

Overview

First for a reason :

At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.

Monitor / Aide

At First Student, our Monitors / Aides are a constant reflection of our company’s commitment to safety and customer service. The Monitor / Aide is responsible for providing operational oversight, day-to-day management, and assists drivers in safe operation of routes.

Benefits

• Tremendous Career Advancement Opportunities due to a strong presence across North America
• Positive and rewarding work environment

Monitor / Aide Responsibilities

• Knows the route and remains alert to monitor the welfare of passengers while in route
• Communicates behavior problems and conditions of various stops with the driver
• Assists in pre-trip and post-trip inspections of the bus
• Assists students in the loading and unloading process
• Cooperates and communicates with school personnel, students, and parents
• Attends all safety and training meetings
• Conducts emergency evacuation from the bus, including use of exiting by emergency door
• Opens and closes service doors and moves up and down steps multiple times daily
• Cleans the inside of the bus
• Assists driver when necessary to safely direct the vehicle backwards

Monitor / Aide Required Experience and Skills

• Good verbal communication skills
• Attention to detail
• Early morning availability
• Judgement / problem solving skills
• Ability to manage high degrees of stress

First Student’s commitment to putting our customers first, dedication to safety, and an ambition to deliver dependable transportation makes for a working environment you’ll love. As a huge company with 120,000 staff and over 2.5 billion customers worldwide, you’ll also enjoy security, a brilliant future, and excellent training.

Apply today to join our team!

We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce therefore all qualified applicants will receive consideration for employment. We encourage applications from women, persons with a disability, Indigenous peoples and members of a visible minority. First is an equal opportunity employer and by doing so we will sustain and promote an inclusive culture that supports future growth for all. First is committed to providing reasonable accommodation at all stages of the hiring process and encourage all applicants who may require such accommodation to let us know.