Medical Office Manager

Total Life; Edmonton; On-site; CAD 60,000 - 69,000; Full time

Job summary

A telehealth company is seeking a Medical Office Manager to oversee daily operations and manage staff in a high-pressure environment. The ideal candidate will have strong leadership skills, a Bachelor's degree, and 3+ years of healthcare experience. Responsibilities include supervising operations, handling patient inquiries, and ensuring compliance with regulations. This position offers a salary of $60,000 plus equity and bonus opportunities, along with significant growth potential.

Benefits

Equity

Bonus

Massive Growth Opportunity

Qualifications

• 3+ years of experience in healthcare office settings.
• Strong organizational, time/project management, and communication skills.
• Proven leadership experience.

Responsibilities

• Supervise daily operations of the office.
• Hire, train, schedule, and manage staff.
• Maintain and update records, ensuring compliance with regulations.
• Oversee billing and coding processes.
• Liaise with insurance companies for credentialing enrollments.
• Monitor office budgets and assist with payroll.
• Develop and implement office policies and procedures.
• Handle patient inquiries and complaints.

Skills

Leadership skills

Healthcare administration

Organizational skills

Communication skills

Time management

Education

Bachelor's Degree

Tools

CRM systems

EMR systems

Job description

We are seeking an experienced and organized Medical Office Manager to oversee the daily operations of our telehealth company. The ideal candidate will have strong leadership skills, an understanding of healthcare administration, and the ability to manage both staff and patient contact in a high stress environment. This role is vital in ensuring our company runs smoothly, efficiently, and in compliance with all relevant healthcare regulations.

Requirements

• Supervise daily operations of the office, including coordinating with the client services team and the provider services team.
• Hire, train, schedule, and manage staff.
• Maintain and update records, ensuring compliance with HIPAA and other privacy regulations.
• Oversee billing and coding processes.
• Liaise with insurance companies for credentialing enrollments and resolve billing issues.
• Monitor office budgets, expenses, and financial performance; assist with payroll and vendor management.
• Develop, implement, and update office policies and procedures.
• Handle patient inquiries, complaints, and conflict resolution professionally.

Qualifications

• Bachelor's Degree
• 3+ years of experience in healthcare office settings
• Familiarity with CRM and EMR systems
• Strong organizational, time/project management, and communication skills
• Proven leadership experience

Benefits

Salary: $60,000

Equity + Bonus + Massive Growth Opportunity