Medical Office Assistant, All Nations Healing House

First Nations Health Authority; Kamloops; On-site; CAD 59,000 - 82,000; Full time

Job summary

A transformative health organization is seeking a Medical Office Assistant to support operations at the wellness centre. You will be responsible for administrative duties, working in a culturally safe environment to enhance access to healthcare for First Nations individuals. The ideal candidate has a Medical Office Assistant Certificate and relevant experience, particularly with EMR. A competitive salary and benefits are offered.

Benefits

Municipal Pension plan

3 weeks vacation plus personal and public holidays

Access to group health benefits

Qualifications

• Graduation from a Medical Office Assistant Certificate Program from an accredited Community College.
• 3 to 5 years’ experience in a medical practice with advanced knowledge.
• Experience in EMR is required.

Responsibilities

• Provide administrative support to the day-to-day operations of the Centre.
• Coordinate staff and resources through the Electronic Medical Record (EMR).
• Ensure the provision of safe and culturally appropriate care.

Skills

Experience in EMR

Administrative support skills

Knowledge in encounter coding

Education

Medical Office Assistant Certificate Program

Job description

About FNHA

The First Nations Health Authority is a diverse and transformational health organization of professional, innovative, and dedicated team members and leaders. The first of its kind in Canada, FNHA works as a health-and-wellness partner with BC First Nations to support self-determination and decision-making to improve health outcomes. FNHA is proud to have been named one of BC’s Top Employers for 2025. Learn more about why we were selected here.

Title: Medical Office Assistant, Secwépemc- All Nations Healing House

Salary: $59,336 - $74,169 - $81,586 per year (pay range explained below)

Contract: Term - until March 31 2027 with a possibility of an extension

Hours: 37.5 hours per week - Monday to Friday

Location: Williams Lake, B.C.

About The Role

The Williams Lake First Nations Led Wellness Centre aims to enhance access to primary healthcare and traditional wellness services for First Nations individuals in a manner that is culturally safe and locally accessible. This position is part of a collaborative, multidisciplinary primary care team committed to providing team-based, trauma-informed care within a culturally respectful environment to support the promotion, maintenance, and restoration of client health. The center employs an innovative approach to primary care for Indigenous populations in British Columbia, fostering a forward-thinking and growth-oriented environment. As a Medical Office Assistant, you will provide administrative support to the day-to-day operations of the Centre. The role coordinates staff and resources through the Electronic Medical Record (EMR) according to program workflows. The role functions as a member of a collaborative and comprehensive health care team ensuring the provision of safe, ethical and culturally appropriate care to clients and their families.

About You

To be successful in this role you will have/be:

• Graduation from a Medical Office Assistant Certificate Program from an accredited Community College and 3 to 5 years’ experience in a medical practice with advanced knowledge in encounter coding, data and administrative processes, and current scheduling practices, or an equivalent combination of education and experience.
• Experience in EMR is required

Please refer to Job Specification section of the Job Description for more details.

Working at FNHA

As a member of the team, you will have access to a wide range of employee benefits, including:

• Municipal Pension plan with an employer contribution of 9.31% (after 3 months if a perm position or 6 months for a term position).
• 3 weeks’ vacation, which increases with service to 4 weeks, plus 5 personal days, 1 volunteer day, and 14 public holidays including National Indigenous People’s Day, National Day of Truth and Reconciliation, Easter Monday and Boxing Day
• Access to group health benefits and a Health Care Spending Account through Canada Life on day 1 of employment
• And more!

The First Nations Health Authority is committed to respecting diversity within our workforce; preference will be given to individuals who identify as First Nations, Inuit, or Métis. Leading with culture, all FNHA employees complete San’yas Indigenous Cultural Safety Training. We support our family to be leaders in wellness and all staff members develop a yearly wellness plan as part of their performance partnership and goal-setting.

The Pay Range is the minimum and maximum annual salary based on full time equivalent hours. Incumbents are typically hired, transferred or promoted between the minimum and midpoint of the range based on their knowledge, skills, abilities and experience in relation to the role requirements. The top 10% of the pay range is for incumbents who are industry experts in the job with the combination of exceptional experience and competencies needed to perform all duties and responsibilities at a superior capability level. Internal employee compensation will be determined as per the FNHA Employee Total Compensation Policy.

How To Apply

If this sounds like the opportunity for you, please click on the 'Apply for Job' button.

FNHA may invite members of partner organizations to work with FNHA on an interview panel to interview and select job candidates. Members of the interview panel might include non-FNHA staff such as members of the First Nations Health Council, First Nations Health Directors Association, First Nations Community partners, or other public partners. By applying for this job posting, you acknowledge and consent to your application, resume, and references being shared with all members of the interview panel. This personal information will be held in strict confidence and protected according to the Personal Information Protection Act.

Closing date: Open Until Filled

Interviews will be held in September and October

For more information about us, please visit: www.fnha.ca/about/work-with-us

For information about Cultural Safety and Humility (fnha.ca) and for information about Land Acknowledgements

If you have any inquiries or issues please contact FNHA Recruitment at [e-mail]

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