Marketing Manager

Friendship Fast Inc; Ottawa; On-site; CAD 1,000; Full time

Job summary

A shipping and logistics company in Ottawa is seeking a Marketing Manager to lead digital operations and marketing initiatives. The ideal candidate should have 1-2 years of experience in digital marketing, strong communication skills, and proficiency in SEO and graphic design tools. This role offers growth opportunities and supports a collaborative team culture.

Benefits

Growth opportunities in management

Supportive and collaborative team culture

Creative projects and digital campaigns

Qualifications

• 1-2 years of experience in digital marketing, customer service, e-commerce, or logistics.

Responsibilities

• Oversee all online customer operations.
• Coordinate with logistics teams in Ottawa and Nunavut.
• Manage website updates, SEO, and online content.
• Develop and execute online marketing campaigns.
• Supervise customer communications across platforms.
• Create performance reports and recommend improvements.
• Provide creative input on digital design and branding.

Skills

Strong communication skills

Problem-solving skills

Proficiency in SEO

Experience with social media

Online analytics tools

Graphic design tools (Canva, Adobe)

Website management (WordPress, WooCommerce)

Understanding of shipping or logistics

Creative mindset

Organized and detail-oriented

Education

High school diploma

Postsecondary education in business or marketing

Job description

Employment Type: Full-time, Permanent

Salary: $20.00 per hour (40 hours per week)

Start Date: As soon as possible

Friendship Fast is a rapidly growing shipping and logistics company connecting Nunavut communities with southern suppliers. From groceries and furniture to vehicles and bulk shipments — we make shopping and shipping to the North easier and more efficient than ever.

We’re looking for a Marketing Manager to lead our digital operations, customer communication, and marketing initiatives. This role is perfect for someone who thrives in a fast-paced environment and enjoys combining creativity with problem-solving.

What You’ll Do

• Oversee all online customer operations — from order tracking to support and delivery updates.
• Coordinate with our Ottawa warehouse and Nunavut logistics teams to ensure smooth shipment flow.
• Manage website updates, SEO, and online content to keep information accurate and engaging.
• Develop and execute online marketing and social media campaigns to expand our reach.
• Supervise customer communications through email, chat, and social platforms.
• Create performance reports and recommend process improvements.
• Provide creative input on digital design, branding, and customer experience strategies.

What We’re Looking For

Education

• High school diploma required
• Postsecondary education in business, marketing, or related field is an asset

Experience

• 1–2 years of experience in digital marketing, customer service, e-commerce, or logistics

Skills

• Strong communication and problem-solving skills
• Proficiency in SEO, social media, and online analytics tools
• Experience with graphic design tools (Canva, Adobe, etc.)
• Familiarity with website management (WordPress or WooCommerce preferred)
• Understanding of shipping or logistics processes
• Creative, organized, and detail-oriented mindset

Why Join Us?

• Be part of an innovative company reshaping northern logistics
• Growth opportunities in management and marketing
• Work on creative projects and digital campaigns
• Supportive and collaborative team culture