Manager/Supervisor - Kingston Service Ontario private office

Kevi Technologies Inc.; Kingston; On-site; CAD 50,000 - 65,000; Full time

Job summary

A private service provider in Kingston seeks an experienced Supervisor to lead a team and manage operations. Responsibilities include team motivation, customer service excellence, and inventory control. Ideal candidates will possess strong leadership skills and experience in retail management. This position is critical to ensuring a positive work environment and efficient operations.

Qualifications

• Proven track record in retail management.
• Strong leadership and team management skills.
• Commitment to customer service and operational efficiency.

Responsibilities

• Oversee daily operations and manage staff.
• Implement effective recruiting strategies.
• Handle cash management and financial reporting.
• Ensure exceptional customer service while driving inventory control.

Skills

Leadership skills

Effective communication

Organizational abilities

Retail management

Team motivation

Retail math skills

Job description

Overview

We are seeking a dedicated and experienced Supervisor to join our team at ServiceOntario in Kingston, which is operated by a private service provider. The ideal candidate will possess strong leadership skills and a proven track record in retail management. This role requires effective communication, organizational abilities, and a commitment to fostering a positive work environment. As a Supervisor, you will oversee daily operations, manage staff, and ensure exceptional customer service while driving and maintaining inventory control.

Duties

• Lead and motivate a team to achieve goals and maintain high standards of customer service.
• Conduct employee orientation and training sessions to enhance team performance.
• Manage scheduling, shift assignments, and payroll processes to ensure efficient operations.
• Oversee inventory management, including ordering, stocking, and organizing products.
• Implement effective recruiting strategies to attract top talent for the team.
• Handle cash management tasks including cash handling, cashiering duties, and financial reporting.
• Maintain store appearance by ensuring cleanliness, identify issues and develop strategies to address them.
• Foster a culture of teamwork through effective communication and conflict resolution.
• Utilize retail math skills for budgeting, pricing strategies, and sales analysis.
• Collaborate with upper management to develop marketing initiatives that increase customer traffic into the the office.