Manager, Community Health Services - (223381)

Island Health; Parksville; On-site; CAD 60,000 - 80,000; Full time

Job summary

A regional health authority in Canada is seeking a Manager for Community Health Services. This role involves supervising clinical staff and coordinating patient care across multiple sites, ensuring high standards of quality and safety. Applicants should have a BSN or equivalent, ideally with a Master's degree and a minimum of seven years' experience in healthcare, including management roles. Strong leadership, planning skills, and the ability to foster quality improvement are essential. The position emphasizes collaboration and resource management in community health settings.

Qualifications

• Seven (7) years health care experience including supervisory or management level.
• Demonstrated ability to embrace quality improvement principles.

Responsibilities

• Provide clinical and operational leadership to a clinical patient care department.
• Responsible for planning, organizing, and directing community health services.
• Ensure compliance with professional, legal, and organizational standards.

Skills

Ability to integrate administrative, professional and operational aspects

Ability to lead and manage teams

Strong planning skills

Education

BSN or a degree in a relevant health discipline

Masters degree preferred

Job description

NOTE: This job applies to a manager responsible to provide clinical and operational leadership to a front‑line clinical patient care department or health program that is delivered through multidisciplinary health care teams in a hospital and/or community‑based direct patient/client care setting. The departments are large with the Manager Clinical Services/Program Operations directly supervising at a minimum Nurses at the Level 4 or 5 classification/wage rate.

In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health) patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

The Manager, Community Health Services, is responsible for all aspects of planning, organizing and directing the delivery of community health services in the geographic area.

The Manager is a key leader within the Geographic area portfolio. This position provides leadership in the delivery of client care with a focus on coordination and integration of services across the geographic area. It ensures a program‑wide perspective in access to care and allocation of resources. Manages, directly and through delegation, the professional and clinical practice of staff, the quality of care and ensures departmental policies and procedures comply with professional, legal, and Island Health standards.

QUALIFICATIONS

A level of education, training and experience equivalent to a BSN or a degree in a relevant health discipline. Masters degree preferred. Seven (7) years health care experience including several years at the supervisory/management level.

SKILLS AND ABILITIES

• Ability to integrate administrative, professional and operational aspects of the program in an effective and efficient manner.
• Ability to develop an environment where quality improvement principles are embraced and used on a continuous basis.
• Ability to lead and manage, to motivate, delegate and operate in both structured and unstructured situations.
• Strong planning skills, strategic and operational.
• Ability to work with delegates to provide program services at multiple sites in a regional setting.

LEADS in a Caring Environment Framework

https://cchl-ccls.ca/pld-leads/the-leads-framework/

https://jd.viha.ca/JD5536.pdf