Luxury Retail Team Lead - Client Experience & Growth

TUMI; Toronto; On-site; CAD 50,000 - 70,000; Full time

Job summary

A luxury travel and fashion brand in Toronto is seeking an Associate Manager to enhance client experiences and drive sales. The ideal candidate will have strong client service skills, sales experience in the luxury market, and a commitment to team leadership and development. Responsibilities include achieving sales goals, coaching team members, and ensuring adherence to store standards. Flexibility in work hours is essential for this role, which offers opportunities for growth within the company.

Benefits

Work-life balance

Training

Employee Discount

Potential for incentive program participation

Qualifications

• Understanding of the TUMI brand and passion for the lifestyle and product assortment.
• Experience in sales within the luxury market.
• Ability to lift and move boxes weighing up to 30 pounds.

Responsibilities

• Create a client experience reflecting the brand ethos.
• Meet and exceed personal sales and KPI goals.
• Train and develop store associates.

Skills

Client service

Sales experience

Time management

Communication skills

Initiative

Job description

A luxury travel and fashion brand in Toronto is seeking an Associate Manager to enhance client experiences and drive sales. The ideal candidate will have strong client service skills, sales experience in the luxury market, and a commitment to team leadership and development. Responsibilities include achieving sales goals, coaching team members, and ensuring adherence to store standards. Flexibility in work hours is essential for this role, which offers opportunities for growth within the company.