Logistics & Customer Service Supervisor

ZipRecruiter; Canada; On-site; CAD 40,000 - 55,000; Full time

Job summary

A logistics company is seeking a reliable Logistics & Customer Support Representative to ensure smooth operations in inventory and customer communication. Responsibilities include managing stock, processing orders, and providing excellent customer support. Candidates should be organized and possess strong communication skills. Experience in logistics or customer service is preferred.

Qualifications

• Previous experience in logistics, inventory management, or customer service.
• Strong organizational and multitasking skills.
• Excellent communication and problem-solving abilities.

Responsibilities

• Oversee inventory management, including stock tracking and replenishment.
• Handle shipping and receiving operations for timely deliveries.
• Process and manage customer orders across sales channels.

Skills

Organizational skills

Multitasking

Communication

Problem-solving

Tools

Order management systems

Inventory software

Job description

Overview

We are looking for a reliable and detail-oriented Logistics & Customer Support Representative to join our team. This role is critical to ensuring smooth day-to-day operations across inventory, order management, and customer communication. The ideal candidate is organized, proactive, and comfortable managing multiple responsibilities in a fast-paced environment.

Key Responsibilities

• Oversee inventory management, including stock tracking, organization, and replenishment.
• Handle shipping and receiving operations to ensure timely and accurate deliveries.
• Forecast inventory needs to support business growth and prevent shortages.
• Process and manage customer orders across multiple sales channels.
• Provide responsive and professional customer support, addressing inquiries and resolving issues effectively.
• Manage incoming order fulfillment, ensuring accuracy and timely execution.
• Collaborate with internal teams and external partners to streamline logistics and customer service operations.

Qualifications

• Previous experience in logistics, inventory management, or customer service.
• Strong organizational and multitasking skills.
• Excellent communication and problem-solving abilities.
• Familiarity with order management systems, e-commerce platforms, or inventory software is a plus.