Licensed Technician - OpenRoad Lexus Richmond

OpenRoad Auto Group; Richmond; On-site; CAD 50,000 - 70,000; Full time

Job summary

A progressive automotive service group in Richmond is seeking a Licensed Technician to join their team. The position requires a fully licensed technician with strong diagnostic skills, commitment to quality work, and a valid BC driver's license. You will receive repair orders, perform work efficiently, and ensure customer satisfaction. Benefits include discounted vehicle purchase, training opportunities, and a comprehensive health plan.

Benefits

Discounted Vehicle Purchasing Program

Boot Allowance

Tool Subsidy

Comprehensive health and dental plan

Employer RRSP Matching

Qualifications

• Must be a fully licensed Technician.
• Possess strong diagnostic and problem-solving skills.
• Well-developed interpersonal skills to effectively work with the team.

Responsibilities

• Receive repair orders and perform work efficiently.
• Communicate with the parts department to obtain needed parts.
• Examine vehicles to determine if additional work is needed.

Skills

Strong diagnostic skills

Problem-solving skills

Interpersonal skills

Self-motivation

Organizational skills

Education

Fully licensed Technician

Valid British Columbia driver's license

Tools

Automotive equipment knowledge

Job description

Overview

Licensed Technician position at OpenRoad Lexus Richmond in the Service department. Full-Time role within a forward-thinking organization that values customer experience and employee growth.

Role & Responsibilities

• Receive repair orders from dispatch tower/Service Advisor and perform work as outlined on repair order with efficiency and accuracy.
• Ensure work is performed in accordance with dealership and factory standards.
• Communicate with parts department to obtain needed parts. Save and tag parts if the job is under warranty or if requested by the customer.
• Examine the vehicle to determine if additional safety or service work is required.
• Advise Service Advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the time promised.
• Inform dispatcher when job is started, finished, or interrupted. Be particularly attentive to repair orders on vehicles marked "RUSH" or "CUSTOMER WAITING".
• Complete and maintain documentation of work performed.
• Road-test vehicles to quality-check work performed.
• Supervise work of any Apprentice technicians as assigned to you by management.
• Attend factory-sponsored training classes. Keep abreast of factory technical bulletins.
• Ensure that customers' cars are kept clean.
• Keep shop area neat, clean and free of safety hazards.
• Comply with Federal, Provincial and Municipal regulations, such as those governing the disposal of hazardous wastes.
• Assist in creating quotes for additional work required.
• Keep up to date on online training as required.
• Follow company safety policies and practices, and immediately report any and all accidents to a Manager/Supervisor.
• This position will be expected to perform other duties as assigned by management.
• OpenRoad reserves the right to modify this job description as business needs require.

Knowledge, Skills, and Abilities Required

• Must be a fully licensed Technician.
• Working knowledge of automotive equipment.
• Possess strong diagnostic and problem solving skills in order to maintain optimal customer satisfaction.
• A highly self-motivated and organized individual.
• Well-developed interpersonal skills to effectively work with other members of the Service Department team.
• Must be committed to consistently delivering high quality work.
• Ability to make sound decisions in a manner consistent with the essential job functions.
• A valid British Columbia driver's license, and ability to provide drivers abstract for review.

Benefits and Why OpenRoad

• Opportunity to work with a variety of OEM BRANDS including Acura, Audi, BMW, Genesis, Honda, Hyundai, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen
• Amazing Incentives including but not limited to: Discounted Vehicle Purchasing Program, Boot Allowance, Tool Subsidy, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching
• Internal and external training & development opportunities for skill-development and growth
• Collaborative, friendly and progressive work culture with an emphasis on transparency, innovation, relationship and empowerment
• Comprehensive extended health and dental plan, tailored around Associate wellness
• Recognition and Engagement Events

Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application.

https://orag.bamboohr.com/careers/4388

We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.

JOIN US AND GROW WITH US!

We thank all those that have applied. Only those considered for the position will be contacted.