Leadership Opportunities - Southern NB

J.D. Irving; New Brunswick; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading retail organization in New Brunswick seeks a Department Manager to lead teams, drive retail success, and deliver exceptional customer service. This role requires proven leadership experience and strong organizational skills. You will motivate and develop your team while achieving sales goals and maintaining operational standards. Competitive salary and career growth opportunities within the organization are offered. Join our culture built on respect and innovation for a rewarding career.

Benefits

Competitive salary with bonus eligibility

Employee Discounts

Wellness Programs

Employee & Family Assistance Plan

Career growth opportunities

Qualifications

• Proven leadership experience in retail or related industries.
• Strong organizational and problem-solving skills.
• Passion for customer service and team development.
• Ability to thrive in a fast-paced, dynamic environment.
• Flexibility to work a retail schedule and meet operational needs.

Responsibilities

• Lead and inspire teams by setting standards for safety and service.
• Drive retail success through achieving sales goals and managing inventory.
• Deliver exceptional customer service in every interaction.
• Optimize store operations and maintain operational standards.
• Develop team members through coaching and training.

Skills

Leadership experience

Organizational skills

Customer service

Problem-solving skills

Team development

Technology proficiency

Tools

Microsoft Office Suite

Kronos

D365

Job description

At Kent Building Supplies, leadership isn’t just a role — it’s a calling. We’re looking for passionate, driven leaders to join our team as Department Managers, Assistant Store Managers, and Store Managers across our locations. If you’re ready to lead with purpose, inspire teams, and deliver exceptional customer experiences, this is your chance to build a rewarding career with us.

Why Choose KENT? When you join KENT, you’re not just starting a job — you’re coming home to a culture built on respect, growth, and community. We empower our leaders to manage their business as if it were their own, fostering innovation and collaboration every step of the way.

Responsibilities

• Lead and Inspire: Set the standard for safety, service, and merchandising while coaching and developing your team.
• Drive Retail Success: Achieve sales goals, manage inventory, and execute merchandising strategies to maximize profitability.
• Deliver Exceptional Customer Service: Ensure every customer interaction reflects our commitment to quality and care.
• Optimize Store Operations: Maintain compliance, control shrink, and uphold operational and safety standards.
• Develop Your Team: Invest in associate growth through coaching, training, and creating opportunities for advancement.

Qualifications

• Proven leadership experience in retail or related industries.
• Strong organizational and problem‑solving skills.
• Passion for customer service and team development.
• Ability to thrive in a fast‑paced, dynamic environment.
• Proficiency with technology tools (Microsoft Office Suite, Kronos, D365).
• Flexibility to work a retail schedule and meet operational needs.

What We Offer

• Competitive salary with bonus eligibility.
• Employee Discounts and Wellness Programs.
• Employee & Family Assistance Plan.
• Career growth opportunities within KENT and the greater J.D. Irving, Limited organization.

About the Team

Kent is the largest retail building supply chain in Atlantic Canada. With 48 locations and an ecommerce website, our mission is to be the best source of home improvement products through superior customer service and know-how, quality products, and everyday great prices. We protect our customers and staff by hiring and training associates committed to our safety values. We employ over 3,700 people and work hard to increase our market share through strategic investment in training and technology. We focus on the development of our people and promote a culture of continuous improvement and innovation. In addition to our retail stores, we operate truss manufacturing facilities and a wholesale drywall company. We are a member of Independent Lumber Dealers Co-operative and the ARENA buying group which ensures our great product selection and pricing

About Us

Founded in 1882, J.D. Irving, Limited (JDI) has operations in Canada and the United States and are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.

We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.

We appreciate your interest in our company however only those candidates selected for an interview will be contacted.

Job Info

• Job Identification 7365
• Job Category Retail
• Posting Date 12/18/2025, 07:28 PM
• Job Schedule Full time