Lead Service Technicians

GNB Doors; Regina; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading door service company in Canada is seeking a full-time Lead Service Technician to perform maintenance, troubleshooting, and repairs on commercial overhead doors. The ideal candidate has over 5 years of experience, strong customer service skills, and the ability to work independently and within a team. This role ensures client operations remain secure and is focused on delivering exceptional service.

Qualifications

• Minimum 5 years of experience with commercial overhead doors, dock systems, and high-speed doors.
• Proven expertise in maintenance, repair, troubleshooting, and field service.
• Strong commitment to customer service excellence.

Responsibilities

• Perform maintenance, troubleshooting, and repairs on commercial overhead doors and dock systems.
• Support junior technicians and ensure client operations remain secure.
• Deliver exceptional customer service and enhance service excellence.

Skills

Customer service excellence

Problem-solving abilities

Team collaboration

Technical expertise in overhead doors

Job description

Company Description

GNB Doors is a rapidly growing commercial overhead door company, proudly serving partner businesses across Winnipeg, Brandon, Edmonton, and the Dallas–Fort Worth markets. As we continue to expand into new regions, including Regina and Saskatoon, we are looking for the right people to join our team. At GNB, we pride ourselves on delivering unmatched customer service, living by our promise that “We never leave a door open.”

Role Description

We are seeking a dedicated Lead Service Technician to join our team full-time, on-site. In this role, you will take ownership of service excellence—performing maintenance, troubleshooting, and repairs on a variety of commercial overhead doors, dock systems, and high-speed doors. Beyond technical skills, this position requires someone who is committed to providing exceptional customer service, supporting junior technicians, and ensuring our clients’ operations stay secure and running smoothly.

Qualifications

• Minimum 5 years of experience with commercial overhead doors, dock systems, and high-speed doors.
• Proven expertise in maintenance, repair, troubleshooting, and field service.
• Strong commitment to customer service excellence.
• Excellent problem-solving abilities with attention to detail.
• Clear communication and strong interpersonal skills.
• Ability to work both independently and as part of a high-performing team.
• Valid driver’s license and clean driving record.