Lead Retail Supervisor – Fashion Brand & Clienteling

Tapestry, Inc.; Vancouver; On-site; CAD 80,000 - 100,000; Full time

Job summary

A globally recognized luxury fashion brand is seeking a Lead Supervisor in Vancouver to enhance sales and operational processes while modeling exemplary customer service and leadership behaviors. Candidates should have 1-3 years of retail experience, preferably in luxury, and possess strong communication and problem-solving skills. This role demands flexibility with scheduling, including weekends and holidays, as well as a commitment to personal and team development.

Benefits

Competitive salary

Inclusive workplace culture

Qualifications

• 1-3 years experience in retail, preferably luxury.
• Current knowledge of fashion trends and competition.
• Ability to communicate effectively and maneuver the sales floor.

Responsibilities

• Model behaviors for sales and operational processes.
• Manage daily operational tasks according to standards.
• Coach and develop team to meet goals.

Skills

Sales proficiency

Customer service

Communication

Team leadership

Problem-solving

Education

High school diploma or equivalent

College degree preferred

Tools

Cash register systems

Basic computer skills

Job description

A globally recognized luxury fashion brand is seeking a Lead Supervisor in Vancouver to enhance sales and operational processes while modeling exemplary customer service and leadership behaviors. Candidates should have 1-3 years of retail experience, preferably in luxury, and possess strong communication and problem-solving skills. This role demands flexibility with scheduling, including weekends and holidays, as well as a commitment to personal and team development.