Lead Power Platform Reliability Engineer

Company 1 - The Manufacturers Life Insurance Company; Southwestern Ontario; Hybrid; CAD 110,000 - 206,000; Full time

Job summary

A leading financial services provider is seeking a Lead Power Platform Reliability Engineer. In this role, you will enhance enterprise applications and lead forums while collaborating with stakeholders. Candidates should have 5+ years of software development experience, particularly in financial settings. The position offers a hybrid work setup across relevant Ontario locations, with a salary range between $110,530 and $205,270 CAD.

Benefits

Comprehensive benefits package

Retirement savings plans

Paid time off

Qualifications

• 5+ years of demonstrated software development experience.
• 5+ years in a financial institution or regulated industry.
• 5+ years of architecture and design thinking for distributed solutions.

Responsibilities

• Lead forums for Power BI and Power Platform.
• Drive development of design documents.
• Build low code solutions using Power Platform features.

Skills

Software development experience

Architecture and design thinking

Power Platform development

Tools

Power BI

Azure

Power Automate

Dataverse

.NET

C#

React

TypeScript

Job description

Overview

The Opportunity — As a Lead Power Platform Reliability Engineer in our Manulife / John Hancock team, you will play a pivotal role in enhancing our team\'s mission: Deliver the most capable, governed and compliant service. You will craft and refine enterprise-level applications leveraging the Power Platform, ensuring seamless integration with key systems such as Power BI, Dynamics, and Azure. You will engage directly with stakeholders and influencers monthly and lead the global CoE meetings. This role will influence the trajectory of our tools and services.

Locations: Montreal - QC or Waterloo - ON or Toronto - ON

Work arrangement: Hybrid (3 days from Office, 2 days from Home); Remote working option is not available.

Position Responsibilities

• Stakeholder Collaboration: Leads both Power BI and Power Platform Global CoE forums.
• Design Development: Drives identification of dependencies and the development of design documents for a product, application, service, or platform.
• Solution Construction: Builds end-to-end low code solutions using the Power Platform\'s out-of-the-box capabilities, following app building and Application Lifecycle Management (ALM) best practices, with emphasis on Power Apps premium capabilities including Power Automate, Dataverse, Power Virtual Agents, Copilot, and AI Builder.
• Expertise Utilization: Leverages subject-matter expertise of product features and partners with stakeholders (e.g., project managers) to drive a workgroup\'s project plans, release plans, and work items.
• Team Mentorship: Mentors other team members on building Power Platform solutions.
• Knowledge Advancement: Proactively seeks new knowledge and adapts to trends and solutions that improve availability, reliability, efficiency, observability, and performance of products, while driving consistency in monitoring and operations at scale.

Qualifications

• Required: 5+ years of demonstrated software development experience (full stack).
• Required: 5+ years of experience in a financial institution or regulated industry.
• Required: 5+ years of architecture and design thinking for distributed and data analytics solutions.
• Hands-on experience in Power Platform development is highly preferred.

Preferred Qualifications

• Knowledge of Power Automate Desktop, Power Virtual Agent, Power Pages, and AI Builder.
• Experience building applications on Azure or any cloud platform.
• Experience with web application development using .NET / C# / React / TypeScript.
• Microsoft Dataverse / Dynamics 365 customization & integration.

What joining our team looks like

We’ll empower you to learn and grow the career you want.

We’ll recognize and support you in a flexible environment where well-being and inclusion are valued.

As part of our global team, we\'ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit our website.

Equal Opportunity — Manulife is an Equal Opportunity Employer. We embrace diversity and strive to attract, develop and retain a workforce that is diverse and inclusive. We are committed to fair recruitment, retention, advancement and compensation, without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or beliefs, creed, sex, pregnancy, sexual orientation, gender identity or expression, age, marital status, disability, or any other ground protected by applicable law.

We provide reasonable accommodations during the application process. To request accommodation, please contact us.

Salary and Benefits

Referenced Salary Location: CAN, Ontario, Waterloo, 500 King Street North

Salary range: $110,530.00 CAD - $205,270.00 CAD. The actual salary will vary based on location, market conditions, and individual qualifications. Eligible employees may participate in incentive programs.

Manulife offers a comprehensive benefits package and various retirement savings plans, paid time off, and statutory leaves of absence. For U.S. roles, contact for U.S.-specific leave information.