Keyholder

TORRID; Eastern Ontario; On-site; CAD 45,000 - 55,000; Full time

Job summary

A leading fashion retailer in Kingston is looking for a retail manager to achieve store objectives and enhance customer experiences. The successful candidate will lead a team, implement merchandise strategies, and ensure a welcoming store environment. Ideal applicants have proven retail management experience and the ability to adapt in a fast-paced setting. This position offers a flexible schedule, a 50% employee discount, and monthly bonuses.

Benefits

Flexible schedules

50% associate discount

Monthly bonus potential

Mental health resources

Employee stock purchase program

Qualifications

• Previous specialty/apparel retail management experience.
• Proven ability to lead teams to success.
• Flexibility to adapt to different environments and challenges.

Responsibilities

• Ensure store achieves company objectives and KPI goals.
• Set an example through selling skills and customer service.
• Support management in merchandise strategies.
• Perform register functions and drive add-on sales.
• Act as Manager on Duty when required.

Skills

Leadership

Customer service

Multitasking

Sales performance

Adaptability

Job description

Overview

At Torrid, we celebrate every shape, every size, and every curve of our customer. Our Torrid stores offer an exciting, one-of-a-kind, amazing experience for not just our customers, but our employees. We're committed to cultivating a welcoming, inclusive and diverse culture driven by a focus on open dialogue, empowerment, recruiting, training & development and retention. We believe inclusion of diverse backgrounds and perspectives is fundamental to our success.

What You'll Do

• In partnership with management team, ensure store is achieving company objectives and KPI goals
• Set the example for The Torrid Connection through selling skills and customer service, ensuring the team is providing a shopping experience that will encourage positive customer connections and loyalty
• Support management team in implementing merchandise strategies while also providing a clean, consistent, and inviting store environment that inspires customers to shop
• Perform register functions while using your sales, promotion and product knowledge to drive add-on sales
• Assumes responsibility of all store operations when Store Management is out of the store as acting Manager on Duty
• Ability to work a flexible schedule inclusive of holidays, nights and weekends

What You'll Need

• Previous specialty/apparel retail management experience preferably in a similar role with proven ability to lead teams to success and proven sales performance
• Ability to multitask in a fast-paced environment while also being committed to creating an amazing customer experience
• Retail and fashion are always changing, so flexibility and ability to adapt to any situation, the environment, challenges, job duties, and work schedules are pillars to your success
• Be fashioned focused and stay on top of current trends

Physical Requirements (with or without reasonable accommodation)

• Able to stand and walk around during scheduled
• Able to pack and unpack shipments, arrange and move store fixtures and move packages weighing up to 50
• Able to reach for merchandise using the ladders, step stool, merchandise retrieving pole, shoe pole, etc.

What You'll Get

• Flexible schedules, associate discount 50%, monthly bonus potential, mental health resources, employee stock purchase program (ESPP)

We are a proud Equal Opportunity Employer and will not discriminate based on race, ancestry, colour, sex, sexual orientation, gender identity, place of origin, age, disability or any other protected status. Torrid has policies regarding accommodations for applicants and employees with disabilities. If you are unable or limited in your ability to use or access www.torridcareers.com, or have any other accommodation needs due to a disability, you can request reasonable accommodations by sending an email to [email protected]. Only messages left for this purpose will be returned.