Kettle Coordinator

The Salvation Army in Canada; St. Albert; On-site; CAD 30,000 - 60,000; Full time

Job summary

A non-profit organization is looking for a Kettle Coordinator for the Christmas season in St. Albert, Canada. The role includes managing Kettle locations, overseeing volunteer activities, and ensuring donation security. Applicants should have strong communication skills and prior customer service experience. This is a full-time, entry-level position with flexible shifts, aiming to pay between $17.33 and $21.66 per hour.

Qualifications

• Willingness to support the mission of The Salvation Army.
• Compliance with health and safety policies.
• One year of related customer service experience.

Responsibilities

• Coordinate Kettle locations and manage volunteer shifts.
• Ensure security of donations and oversee daily operations.
• Collect donations and manage petty cash.

Skills

Excellent communication

Customer service skills

Ability to lift 9 to 12 kgs

Flexible with timelines

Able to maintain confidentiality

Education

Completion of high school

Tools

Valid driver's license

Job description

Overview

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Mission and Role Context

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description

POSITION PURPOSE SUMMARY: The Salvation Army Christmas Kettle Campaign is a long-standing tradition that helps build strong communities by supporting The Salvation Army. The Kettle Coordinator II is a short-term contract responsible for oversight of several Christmas Kettle locations within a given geographic zone. Zone locations include shopping malls, grocery stores and retail outlets.

Accountabilities

• Attend a day of training / orientation on The Salvation Army and the Christmas Kettle Campaign
• Provide support in getting Kettles to zone locations prior to volunteer arrival at Campaign onset
• Ensure all Kettle donations are delivered to secure locations at shift completion
• Communicate daily issues and supply deficiencies to the City / Assistant Coordinator
• Orient and remind volunteers on proper Kettle handling and duties as required
• Supervise, support and assign (as required) Kettle Volunteers throughout the Campaign
• Participate in the recruitment of new volunteers
• Visit locations during shift changes and intermittently
• Communicate daily with ATL partner for effective transition
• Ensure timesheets and mileage reports are submitted accurately and timely (weekly)
• Remain at the Kettle for the full shift (until relieved), ensuring security of donations
• Respond to questions / queries from potential donors regarding SA ministries and programs
• Perform other work-related duties as assigned

Leadership and Relationships

Managerial / Technical Responsibilities: Reports directly to the CMO and CO. Direct reports: none. Workflow coordinator.

Financial And Material Management

• Collect donations and petty cash and ensure donations are securely kept.

Working Conditions

• Work environment is typically in malls / stores
• Standing for long periods; exposure to cold weather

Education, Experience And Qualifications

• Willingness to support the mission and purpose of The Salvation Army in Canada and its implications for position responsibilities
• Compliance with OH&S Act and Regulations and The Salvation Army health and safety policies
• Alternative combination of education and experience may be considered

Education, Qualifications And Certifications

• Some high school coursework; completion of high school is an asset

Experience

• One year of related experience or customer service
• Money handling experience is an asset
• Related experience is an asset

Skills And Capabilities

• Valid driver’s license and a reliable vehicle
• Excellent communication and interpersonal skills
• Able to lift 9 to 12 kgs (20 – 25 lbs)
• Strong customer service skills and ability to liaise with people of all ages and abilities
• Flexible and able to work under daily timelines and changing priorities
• Ability to maintain strict confidentiality

This is a fixed-term position for the Christmas season. Shifts vary and will be 35 hours per week.

Target pay range: $17.33 to $21.66 per hour (maximum $25.99).

Compensation

The target hiring range for this position is $17.33 to $21.66 with a maximum of $25.99. Placement in the salary range depends on market conditions, internal equity, candidate experience, skills and qualifications relevant to the role. Reasonable accommodation is available upon request. Email [e-mail] for accommodation needs.

Seniorities and Employment Details

• Seniority level : Entry level
• Employment type : Full-time
• Job function : Other
• Industries : Non-profit Organization Management

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