Junior Systems Administrator

Duliban Insurance Brokers; Welland; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading insurance brokerage in Canada’s Niagara Region is seeking a motivated Junior System/Network Administrator. In this entry-level role, you will monitor servers, assist with IT operations, and support networking tasks. Ideal candidates are recent graduates or those with 2-3 years of experience, eager to grow their career. Competitive benefits and opportunities for mentorship included.

Benefits

Competitive compensation

Mentorship and training

Medical, dental, and vision coverage

Health spending account

RRSP and DPSP Plan

Paid community volunteer time

Training and development opportunities

Qualifications

• Eager to grow in systems and network administration.
• Recent graduates or individuals with 2-3 years of experience preferred.
• Knowledge of Active Directory and Group Policy is an asset.

Responsibilities

• Monitor and maintain servers, workstations, and network devices.
• Assist in configuring, deploying, and troubleshooting hardware and software.
• Respond to helpdesk tickets and provide technical support.

Skills

Basic understanding of networking concepts

Familiarity with Windows operating systems

IT certifications such as CompTIA A+

Education

Diploma or degree in Computer Science

Tools

Virtualization platforms

Office 365 administration

Job description

Overview

Are you looking for an opportunity to grow your career in systems and network administration? We have an incredible opportunity for you!

At Duliban Insurance, we are not your average insurance broker – when you join the Duliban Dream Team, you become part of something bigger. Our tenets of honesty, integrity, and hard work inform everything we do – from our innovative technological approach to our commitment to the communities we serve, we drive for excellence while maintaining our homegrown roots. Join our award-winning Dream Team and grow with us!

The Opportunity

We are seeking a motivated and detail-oriented Junior System/Network Administrator to join our IT team. This entry-level position is ideal for talented recent graduates or individuals with 2-3 years of foundational knowledge of IT systems and networking who are eager to grow their careers in systems and network administration. You will assist in maintaining and supporting our organization’s IT infrastructure, ensuring reliability, security, and performance across systems, networks, and end-user environments.

Primary Responsibilities

• Monitor and maintain servers, workstations, and network devices.
• Assist in configuring, deploying, and troubleshooting hardware and software.
• Support day-to-day IT operations, including user account management, permissions, and system updates.
• Perform routine network administration tasks (switches, routers, firewalls, Wi-Fi).
• Respond to helpdesk tickets and provide technical support to end users.
• Assist with patch management, backups, and system monitoring.
• Document procedures, configurations, and troubleshooting steps.
• Participate in IT projects such as system upgrades, network improvements, and cloud work.

Requirements

Preferred Skills and Qualifications

• Diploma or degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
• Basic understanding of networking concepts (TCP/IP, DNS, DHCP, VPNs, firewalls).
• Familiarity with Windows operating systems.
• Knowledge of Active Directory, Group Policy, and Office 365 administration is an asset.
• Experience with virtualization platforms.
• Exposure to cloud services.
• Scripting knowledge.
• IT certifications such as CompTIA A+, Network+, or Microsoft Fundamentals.

Benefits

The Company

Duliban Insurance Brokers is an award-winning third generation brokerage that has been consistently named a top insurance workplace, winner of Brokerage of the Year (2019), and Lincoln’s Business of the Year (2022). With offices across Niagara and Haldimand, our team prides itself on helping clients find simple, affordable solutions to all their auto, home, business and farm insurance needs. As a valued Dream Team Member, you receive:

• Competitive compensation
• Mentorship and on-the-job training to help you advance your IT career
• A benefit package including medical, dental and vision coverage
• A health spending account to use at your discretion
• RRSP and DPSP Plan
• Paid time off to volunteer in the community
• Training and development opportunities

Become a valued member of the Duliban Dream Team and work alongside dedicated, motivated individuals committed to the communities we serve. Come and join us!