Junior Service Advisor/Coordinator – Auto Support & Growth

Zanchin Auto Group; Vaughan; On-site; CAD 40,000 - 55,000; Full time

Job summary

Zanchin Auto Group is seeking a Junior Service Advisor/Coordinator to enhance customer satisfaction and service quality in Vaughan. The ideal candidate will have previous experience in sales and customer service in the automotive industry, proficiency in ERP and CRM systems, and strong communication skills. Join a dynamic team that promotes professional growth and offers a competitive compensation package along with a variety of benefits.

Benefits

Competitive compensation package

Enhanced Group Benefits Program

Ongoing development and training

Employee preferred pricing for vehicles

Qualifications

• 1 year proven experience as a Service Advisor or Sales/Customer Service Representative.
• Proficiency with ERP and CRM systems.
• Ability to maintain confidentiality and professionalism.

Responsibilities

• Provide frontline customer communications and service.
• Assist with selling vehicle maintenance and follow up with clients.
• Schedule appointments and prepare repair orders and invoices.

Skills

Customer Handling

Communication

Sales Ability

Education

Secondary School diploma

Tools

ERP systems

Customer Relationship Management Systems

Job description

Zanchin Auto Group is seeking a Junior Service Advisor/Coordinator to enhance customer satisfaction and service quality in Vaughan. The ideal candidate will have previous experience in sales and customer service in the automotive industry, proficiency in ERP and CRM systems, and strong communication skills. Join a dynamic team that promotes professional growth and offers a competitive compensation package along with a variety of benefits.